Location: Singapore
Engagement: Permanent, full time.
Visa requirement It is essential to have the approved right to work in Singapore to be employed in this role.
Job purpose :
We have long been at the forefront in the provision of operational security.
As we move to our next stage of development, we are seeking an experienced
Director to reshape and enhance our physical security operations and services
resources to our clients in Asia Pacific.
The post holder will be required to manage, develop and enhance our operational
security service offerings to clients across Asia Pacific, and to create and develop
an agile and creative business development approach across a diverse client base
and markets.
The goal is to aggressively grow our security services business and to establish
the company as the premier provider of security resourcing and protective services,
largely comprising Embedded Consulting Services (ECS), Managed Journey
Services (MJS), Executive Projection, Event Security and Security Training.
Tasks and responsibilities:
Define and implement competitive business strategies and associated business
plans that encompass a full range of operational security services that flow from
our core expertise and which meet client need.
More specifically, drive the Company Embedded Consulting Services (ECS)
practice across Asia Pacific to meet both growing demand and growth aspirations,
as well as our Protective Services and Security Training businesses.
Consistently develop the company’s positioning with its clients to enhance
business development and secure higher fee-earning engagements, with
particular emphasis on the resourcing and solutions we provide for our clients’
Security Operations Centres (SOCs).
Represent the business on appropriate industry bodies and conferences to help
build our brand and market presence.
Support the development of innovative products and services that address client
need (again, with particular emphasis on our clients’ SOCs), and that help
maintain the Company at the forefront of the sector.
Service development
Build innovative and effective operational service delivery models.
Build a network of security experts and analysts who can be deployed in support
of our clients’ needs, both short-term and long-term.
Assist managers in the selection and ongoing management of subcontractors and
subcontractor vetting in line with group policy.
Build training and development programmes that address client needs and
pricing, utilising specialist input as needed.
Build alliances with third parties to enhance our client offering.
Project management and service delivery
Deliver credible and inspirational business and operational leadership to a diverse
team of managers and operators.
P&L owner for the Operations practice:
Ensure implementation of robust and consistent processes for pipeline
management and financial reporting to enable accurate forecasting, efficient cost
controls, and targeted and pro-active client management and business
development.
Oversee and ensure compliant practices and reporting within the team for project
commercial management, including cash collection, billing and project profitability.
Undertake scoping of a range of complex embedded, protective services and
training projects that are innovative, effective, and meet client need.
Provide quality assurance and governance for all operations and training.
Work effectively within a matrix structure to deliver capability across the region.
Client relations
Work with our client base to understand their operational, resourcing, training and
development needs, and feed this back into our business development and
service development process.
Foster thriving relationships, including exploiting cross-selling opportunities to
relevant parts of the business as and when possible.
Take our clients to higher and broader levels of service; expand the relationship
by service and geography.
Become involved in the dynamic account management environment by playing a
role on account management teams.
Knowledge and experience
Essential
Significant experience in the planning and delivery of operational security
services.
Recognised as an expert within the sector with the personal credibility and
gravitas needed to operate effectively at senior level with corporate clients.
Extensive and demonstrable experience of operating within a commercial
environment.
Proven experience of successfully managing projects to reach the strategic and
operational goals.
Commercially astute when planning and pricing projects in terms of time, resource
and outcomes.
Relevant role of having successfully built and maintained effective and strong
client relationships.
Qualifications and specialist skills
Essential
Educated Bachelor’s degree or equivalent
Strong commercial focus (financial management skills, legal and contractual
skills) and leadership.
Good client (both internal and external) management and consulting skills.
Effective decision making and judgment.
Assertiveness and drive with strong influencing skills.
People leadership skills, including the ability to inspire and drive the performance
of a team of security professionals.
Strong interpersonal skills – building trust and rapport.
Excellent communication skills – written and oral (informal and presentation to
board level).
Preferred
Post-graduate qualification in a related area.
Operational command experience.
Competencies Solutions focused
Analyses situations and looks at broader picture, looks beyond own team and
department to take a global view on issues where appropriate
Realigns the team to drive organisational success; innovates to create and deliver
value to meet the needs of the organisation, its market and clients
Responsible and accountable for decision-making within team or department.
Makes decisions which drive high performance and meet client needs:
Balances risks with decision making, being prepared to mitigate risk.
Acts decisively and makes tough decisions even when under pressure.
Drives self and team to deliver against objectives and to meet client needs -
inspires a determination to achieve high standards.
Leads by example - sets and generates commitment to goals, managing team to
meet / exceed targets.
Client centric
Uses the right resources across the organisation to ensure sound judgement of
situations which impact region, team and client.
Is a trusted expert and advisor
Understands client needs, builds trusted relationships, delivers to client needs or
finds solutions that are more appropriate within given timelines or before, leads a
service culture.
Ensures client is at the heart of everything the team does.
One Firm
Understands and translates key drivers and capabilities for business and team
performance
Develops effective global relationships to leverage performance and capabilities,
knows the right collaborations to ensure the best possible outcome for sustainable
and authentic relationships
Constant focus on global implications of activities and applies to own team,
activities, solutions and collaborations.
Commercial acumen
Balances opportunity to make profit whilst delivering a high-quality service.
Ensures sound commercial awareness applied to all solutions, harnessing margin
improvement.
Focus on group profitability above team profit. Encourages a commercial
approach and understanding in our teams.
Personal effectiveness
Seeks out and is personally comfortable with change, manages team to be
comfortable with change.
Shows courage amidst change, positively embrace, promote and utilise its
benefits, whilst supporting individuals and maintaining effectiveness throughout
Sets and communicates clear direction for team to deliver work in line with global /
departmental goals and objectives
Builds strong global relationships; persuades and influences others to achieve
results
Demonstrates flexible approach.
Behaviours
All employees are expected to display behaviours reflective of our company values:
Integrity and Ethics, Collaboration and Teamwork, Commitment to People and
Professionalism and Excellence.
How To Apply
Submit covering letter and CV to: xxxxxxxxxxxx@xxxxxxx.com
(Email is available to Members / Subscribers ONLY )