Employer: MarriotLocation: Kuwait
Job Summary
Patrol all areas of the property; assist guests with room access.
Monitor Closed Circuit Televisions, perimeter alarm system, duress
alarms, and fire life safety system. Lock property entrances when
required. Conduct daily physical hazard inspections. Respond to
accidents, contact EMS or administer first aid/CPR as required. Assist
guests/employees during emergency situations. Notify appropriate
individuals in the event of accidents, attacks, or other incidents.
Defuse guest/employee disturbances. Call for outside assistance if
necessary. Complete incident reports to document all Security/Loss
Prevention related incidents. Handle all interruptions and complaints.
Resolve safety hazard situations. Escort any unwelcome persons from the
property without interrupting the orderly flow of property operation.
Report to scenes of vehicle accidents/thefts. Call for assistance using
proper code responses. Complete a Loss Prevention shift summary/daily
activity report. Maintain confidentiality of all Security/Loss
Prevention and property reports/documents; release information only to
authorized individuals. Conduct investigations and gather evidence.
Conduct interviews with relevant parties.
Follow all company policies and procedures; report accidents, injuries,
and unsafe work conditions to manager; complete safety training and
certifications; ensure uniform and personal appearance are clean and
professional; maintain confidentiality of proprietary information;
protect company assets. Welcome and acknowledge all guests according to
company standards; anticipate and address guests' service needs; assist
individuals with disabilities; thank guests with genuine appreciation.
Speak with others using clear and professional language; prepare and
review written documents accurately and completely. Develop and maintain
positive working relationships with others; support team to reach
common goals. Comply with quality assurance expectations and standards.
Stand, sit, or walk for an extended period of time. In addition some
states may have additional licensing/registration requirements to be
considered for this position. Move, lift, carry, push, pull, and place
objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.