Hiring Organization: Norwegian Refugee Council
Job Location: Bogotá, Colombia.
Closing date4 Aug 2022
Please note fluency in both Spanish and English is required for this position. Candidates who do not command either of the languages will not be able to be considered.
1. Background/Context
NRC has been operating in Colombia for close to 20 years directly and for 30 years through partners in response to the on-going conflict in-country. In the last years we scaled up our humanitarian assistance to other countries in Latin America, currently covering also Ecuador, Panama as well as Peru (the latter through an implementing partner). Since 2018 the regional impact of the Venezuela situation has grown in scale and scope; impacting heavily on Colombia, but also in other countries like Ecuador and Peru. NRC’s regional response to the Venezuela crisis increased substantially and will continue to be scaled up. In addition to this, the Colombia situation has been showing clear signs of reactivation of the armed conflict, with an increase of internal displacement.
We are searching for an experienced, dynamic and operational individual to take up the role of leading NRC’s health, safety and security system in Colombia, Ecuador and Panama. The operation consists of over 700 staff; we deliver assistance in the following core competencies: Education, Information, Counselling and Legal Assistance (ICLA), Livelihoods and Food Security, Protection, Shelter, Water, Sanitation and Hygiene (WASH). We also manage a large component of cash assistance, inside core competencies and as a stand-alone modality. In Colombia, we deliver assistance in hard-to-reach areas and some of the most complex zones in country affected by armed conflict, while in all three countries – Colombia, Ecuador and Panama – we assist Venezuelan refugees and migrants who are on the move, at borders and in urban centres.
2. Role and responsibilities
The following is a brief description of the role:Line management for support managers such as Finance, HR & Admin, Logistics, Risk and Compliance and ICT.
Member of the Country Management Group (CMG)
Comply with and adhere to NRC policies, guidance and handbooks and donor/auditor requirements
Facilitate the support function`s strategic input to the development of the Country Strategy and Plan of Action
Provide input on operational support in proposal development, and to coordinate and align operational support with programme plans.
Responsible for ensuring quality and timely support to project implementation.
Facilitate the Master Support Budget, country level budgets and BPO development, including assess and monitor costs and resource allocation needs.
Responsible for the strategic development of country structures, technical systems, human resource capacity and allocation.
Responsible for development of new country specific technical SOPs, guidelines and tools
Responsible for technical capacity building of support staff
Create collaborative and supportive working relationships between support and programme teams in all offices, ensuring respectful communication and timely responses
Build the skills, leadership and strategic vision of the support function managers to set up policies and processes, to think creatively and develop cost and time effective support systems at national level
Ensure support team competency (skills and knowledge) in the implementation of cash-based interventions and market based programmes during emergency, recovery and protracted crisis contexts
Ensure that NRC NCA&M operates within all relevant national laws, and complies with all regulations including those related to the labor law
At the request of the Country Director, participate in the investigation of allegations of suspected fraud or misconduct and produce required reports
Accountable for corruption mapping and mitigation practices and procedures in the operation;
Support and lead organizational development and change management processes in the areas of operation.
Support the roll out and ensure monitoring of the organizational initiatives (Fair share financial model, Securing Supporting Document initiative, etc.)
Lead on the implementation and consolidation of Support Systems and Procedures and Support HR Structure in Guatemala and Mexico.
Deputize for the CD when requested.
Ensure collaboration on processes and tools between COs in Latin America.
Organize and implement HEIST trainings at sub-regional level (in collaboration with other COs in Latin America).
Develop specific SOPs as needed.
Work closely with programme staff to plan and coordinate activities in the field from a security perspective. Ensure analysis trends and forecasting are brought into both security and programme planning.
Support Area Managers in implementing the risk management approach defined by HSS, including reviews and updates of Security Risk Assessments (SRAs).
3. What We Are Looking For
Please note fluency in both Spanish and English is required for this position. Candidates who do not command either of the languages will not be able to be considered.
1. Background/Context
NRC has been operating in Colombia for close to 20 years directly and for 30 years through partners in response to the on-going conflict in-country. In the last years we scaled up our humanitarian assistance to other countries in Latin America, currently covering also Ecuador, Panama as well as Peru (the latter through an implementing partner). Since 2018 the regional impact of the Venezuela situation has grown in scale and scope; impacting heavily on Colombia, but also in other countries like Ecuador and Peru. NRC’s regional response to the Venezuela crisis increased substantially and will continue to be scaled up. In addition to this, the Colombia situation has been showing clear signs of reactivation of the armed conflict, with an increase of internal displacement.
We are searching for an experienced, dynamic and operational individual to take up the role of leading NRC’s health, safety and security system in Colombia, Ecuador and Panama. The operation consists of over 700 staff; we deliver assistance in the following core competencies: Education, Information, Counselling and Legal Assistance (ICLA), Livelihoods and Food Security, Protection, Shelter, Water, Sanitation and Hygiene (WASH). We also manage a large component of cash assistance, inside core competencies and as a stand-alone modality. In Colombia, we deliver assistance in hard-to-reach areas and some of the most complex zones in country affected by armed conflict, while in all three countries – Colombia, Ecuador and Panama – we assist Venezuelan refugees and migrants who are on the move, at borders and in urban centres.
2. Role and responsibilities
The following is a brief description of the role:Line management for support managers such as Finance, HR & Admin, Logistics, Risk and Compliance and ICT.
Member of the Country Management Group (CMG)
Comply with and adhere to NRC policies, guidance and handbooks and donor/auditor requirements
Facilitate the support function`s strategic input to the development of the Country Strategy and Plan of Action
Provide input on operational support in proposal development, and to coordinate and align operational support with programme plans.
Responsible for ensuring quality and timely support to project implementation.
Facilitate the Master Support Budget, country level budgets and BPO development, including assess and monitor costs and resource allocation needs.
Responsible for the strategic development of country structures, technical systems, human resource capacity and allocation.
Responsible for development of new country specific technical SOPs, guidelines and tools
Responsible for technical capacity building of support staff
Create collaborative and supportive working relationships between support and programme teams in all offices, ensuring respectful communication and timely responses
Build the skills, leadership and strategic vision of the support function managers to set up policies and processes, to think creatively and develop cost and time effective support systems at national level
Ensure support team competency (skills and knowledge) in the implementation of cash-based interventions and market based programmes during emergency, recovery and protracted crisis contexts
Ensure that NRC NCA&M operates within all relevant national laws, and complies with all regulations including those related to the labor law
At the request of the Country Director, participate in the investigation of allegations of suspected fraud or misconduct and produce required reports
Accountable for corruption mapping and mitigation practices and procedures in the operation;
Support and lead organizational development and change management processes in the areas of operation.
Support the roll out and ensure monitoring of the organizational initiatives (Fair share financial model, Securing Supporting Document initiative, etc.)
Lead on the implementation and consolidation of Support Systems and Procedures and Support HR Structure in Guatemala and Mexico.
Deputize for the CD when requested.
Ensure collaboration on processes and tools between COs in Latin America.
Organize and implement HEIST trainings at sub-regional level (in collaboration with other COs in Latin America).
Develop specific SOPs as needed.
Work closely with programme staff to plan and coordinate activities in the field from a security perspective. Ensure analysis trends and forecasting are brought into both security and programme planning.
Support Area Managers in implementing the risk management approach defined by HSS, including reviews and updates of Security Risk Assessments (SRAs).
3. What We Are Looking For
Minimum 5 years of experience from working as a senior HSS Manager in a humanitarian/ recovery context
Professional qualifications or studies in general management, HSS, risk management or related studies
Previous experience from working in complex and volatile contexts
Documented results related to the position’s responsibilities
Fluency in Spanish and English, both written and verbal
Valid driver’s license
Experience as a trainer will be an asset, experience with coaching and capacity building
Experience or qualifications in humanitarian access
Experience or qualifications in negotiations
Experience in risk management for implementing partners or remote management
Knowledge of the Colombian and Latin American context
Handling insecure environments
Initiating action and change
Empowering and building trust
Influencing
Find more details about the role HERE with the Job Description (JD) of the position
4. What We Offer:
Previous experience from working in complex and volatile contexts
Documented results related to the position’s responsibilities
Fluency in Spanish and English, both written and verbal
Valid driver’s license
Experience as a trainer will be an asset, experience with coaching and capacity building
Experience or qualifications in humanitarian access
Experience or qualifications in negotiations
Experience in risk management for implementing partners or remote management
Knowledge of the Colombian and Latin American context
Handling insecure environments
Initiating action and change
Empowering and building trust
Influencing
Find more details about the role HERE with the Job Description (JD) of the position
4. What We Offer:
Type of contract: 24 months international contract or open-ended national contract
Salary/benefits: According to NRC salary scale, terms and conditions.
Duty station: Bogota, Colombia.
Travel: 25 %.
Internal candidates are encouraged to apply but we are also open to external applicants who can show a commitment to NRC and being part of a challenging, but important mission to make a difference.
NRC might review applications before the adverted deadline, therefore interested candidates are encouraged to apply early.
Please note fluency in both Spanish and English is required for this position. Candidates who do not command either of the languages will not be able to be considered.
Salary/benefits: According to NRC salary scale, terms and conditions.
Duty station: Bogota, Colombia.
Travel: 25 %.
Internal candidates are encouraged to apply but we are also open to external applicants who can show a commitment to NRC and being part of a challenging, but important mission to make a difference.
NRC might review applications before the adverted deadline, therefore interested candidates are encouraged to apply early.
Please note fluency in both Spanish and English is required for this position. Candidates who do not command either of the languages will not be able to be considered.