Employer: Control Risks
Location: Lagos, Nigeria
About the job
As an Operations Manager you will be supporting and driving the Crisis and Security Consulting operations business with a focus area on excellence in operations and project management. You will be required to ensure the delivery of commercial, administrative and world class operational support and competence. This is a regional role with a focus on Nigeria and wider West Africa.
Tasks and Responsibilities
To assist with the management of West African based client engagement of business development
To assist in the day-to-day management of Protective Services and Embedded Consultant Services and client requirements across West Africa
Support other Operations Managers with the management of all engagement’s tasks throughout Europe, Middle East & Africa as required
Maintaining and expanding client relationships through collaborating with clients to identify needs and opportunities to ensure delivery of high quality work
Identify and advise on opportunities to improve operations management processes and implementation
Promote the link between Control Risks service lines and embedded consultants to ensure effective lines of communication
Ensure that consultants are effectively supported by Control Risks
To assist with the operational management of consultants in accordance with client requirements, Control Risks policies and appropriate international standards
To assist with the commercial management of embedded consultancy engagements, including scoping and writing high quality proposals
To assist with the identification, vetting and management of third-party providers across the region
Developing client successful client relationships
Work with the Business Operations team to ensure administration is of the highest standard
To assist in the creation and management of sales leads, if required
Knowledge and Experience
Previous commercial experience in a risk consultancy business
Keen interest in regional affairs
Developed commercial skills
Experience in successfully managing client / consultant relationships
Highly developed communication skills – written and verbal
Qualifications and Specialist Skills
Project / commercial management skills
Education to degree level / or relevant commercial experience
Developed IT skills (Microsoft Office)
APPLY
Location: Lagos, Nigeria
About the job
As an Operations Manager you will be supporting and driving the Crisis and Security Consulting operations business with a focus area on excellence in operations and project management. You will be required to ensure the delivery of commercial, administrative and world class operational support and competence. This is a regional role with a focus on Nigeria and wider West Africa.
Tasks and Responsibilities
To assist with the management of West African based client engagement of business development
To assist in the day-to-day management of Protective Services and Embedded Consultant Services and client requirements across West Africa
Support other Operations Managers with the management of all engagement’s tasks throughout Europe, Middle East & Africa as required
Maintaining and expanding client relationships through collaborating with clients to identify needs and opportunities to ensure delivery of high quality work
Identify and advise on opportunities to improve operations management processes and implementation
Promote the link between Control Risks service lines and embedded consultants to ensure effective lines of communication
Ensure that consultants are effectively supported by Control Risks
To assist with the operational management of consultants in accordance with client requirements, Control Risks policies and appropriate international standards
To assist with the commercial management of embedded consultancy engagements, including scoping and writing high quality proposals
To assist with the identification, vetting and management of third-party providers across the region
Developing client successful client relationships
Work with the Business Operations team to ensure administration is of the highest standard
To assist in the creation and management of sales leads, if required
Knowledge and Experience
Previous commercial experience in a risk consultancy business
Keen interest in regional affairs
Developed commercial skills
Experience in successfully managing client / consultant relationships
Highly developed communication skills – written and verbal
Qualifications and Specialist Skills
Project / commercial management skills
Education to degree level / or relevant commercial experience
Developed IT skills (Microsoft Office)
APPLY