May 17, 2021

Manager International Security (Europe)

Employer: JetBlue Airways
Location: London

Position Title: Manager International Security (Europe)

Position Summary

The Manager represents JetBlue Airways with respect to all Corporate Security matters that impact its business operations in the European region specifically in the United Kingdom. This position reports directly to the Director of International Operations of Corporate Security and acts as the Corporate Security Department’s chief representative with all foreign law enforcement, intelligence and regulatory agencies and airport security officials located within this region. This position oversees and directs all JetBlue Corporate Security processes, procedures and investigations and supports our Airports General Managers and other JetBlue internal stakeholders located in this geographic area of responsibility.

Essential Responsibilities
Identifies all security related risks, formulates mitigation strategies and makes recommendations to senior leadership with respect to developing security policy for the region
Develops and maintains strong liaison and business relationships with all foreign law enforcement, intelligence and regulatory agencies
Maintains currency of knowledge on all demographic, political and social issues/changes that may affect JetBlue business operations in country
Develops and maintains effective communication and liaison with United States Embassy officials relative to security issues and threats in country
Maintains effective communication and close working relations with all JetBlue country and area General Managers and other internal stakeholders to ensure that their security needs are met and all station security related issues are addressed in a timely and effective manner
Establishes effective partnerships with all foreign Airport Authority Security officials and ensures compliance with their respective security programs
Assists in the development and updating of all of JetBlue’s Emergency Planning, Crisis Management and Business Continuity Plans indigenous to the region
Submits frequent, accurate and timely reports, verbal and written, to senior leadership that facilitate executive decision-making and enhance the protection of Customers, Crewmembers (all JetBlue employees are referred to as Crewmembers, including Pilots, Inflight, and Airports employees) and company assets
Directly supports the Vice President of Corporate Security with additional security service as required
Ensure adherence to all Safety and Security regulations
Other duties as assigned

Minimum Experience and Qualifications
Bachelor’s Degree
Five (5) years of previous work in the law enforcement, intelligence, regulatory or private security sector, which must include at least three (3) years in a management role
Ability to understand, read, write and speak English fluently
Proficient in situational assessment and the detailed reporting of events
Proficient with the Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and Internet Explorer
Willingness and availability to travel on a frequent and unplanned basis
Available for occasional overnight travel (50%)
Willing to travel and/or work variable hours, including weekends and irregular shifts
Must be able to acquire and maintain a valid airports secure area badge (e.g. ID Pass)
In possession of valid travel documents with the ability to travel in and out of the United States
Ability to communicate clearly, concisely, logically and coherently at various levels within the organization
Strong written and verbal communication skills
High level of organization & attention to detail
Excellent verbal and written communication skills
Pass a ten (10) year background check and pre-employment drug test
Legally eligible to work in the country in which the position is located

Preferred Experience and Qualifications
Knowledge of the structure, operations and functions of both US and European governments
Intermediate proficiency in one or more languages in addition to English
Demonstrated competencies in leadership, production of written work product, management and the ability to task and promote staff development
Ability to effectively interface with all JetBlue operational components and foreign government and private Business partners
Proficient with Microsoft Office and other IT business “suites”

Crewmember Expectations:
Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short-notice
Well-groomed and able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System
Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))
Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, UK DfT, etc.) and Company policies, procedures and risk controls
Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities

Computer and other office equipment

Work Environment:
Traditional office environment
Airport Environment
Ability to travel to multiple locations as necessary

Physical Effort:
Light physical effort required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently. (Light)