Employer: Fairmont Hotels & Resorts
Location: United Arab Emirates
Location: United Arab Emirates
Summary of Responsibilities:
Reporting
to the Director of Security, responsibilities and essential job
functions include but
are not limited to the following: - Consistently offers professional, engaging and friendly service
- Approach all encounters with guests and employees in a friendly, service oriented manner.
- Adhere to all policies as set forth by the Director of Security.
- Supervise the surveillance of the closed circuit television system and supply evidence on CD as necessary.
- Complete a daily shift occurrence report accurately and in its entirety ensuring that particular attention is paid to times that certain activities are performed.
- Supervise all contract security personnel and daily operations
- Complete accident and incident forms accurately, in their entirety and in a timely manner.
- Review Daily News and Manager on Duty reports and keep up to date with all VIP arrivals/protocols
- Check ID’s of visitors and employees on an as needed basis
- Security screen all individuals other than hotel employees.
- Consistently check all packages/ bundles being carried out by all persons vacating the property via the employee entrance.
- Use Scanning/Magnetron equipment when directed by ADTA
- Open secured areas for authorized personnel and log activity
- Check door locks throughout the hotel
- Thoroughly investigate all vehicle accidents, alleged thefts, and other security related incidents.
- Respond to medical emergencies and assist as required.
- Investigate assault complaints and investigate fully
- Respond to the hotel outlets promptly and deal with guests as required, accurately and completely document any such incidents.
- Respond immediately and investigate fire/ emergency alarm activations.
Challenge suspicious persons and escort off property if warranted; record any pertinent information and log it in occurrence report.
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Actively check for all security and safety hazards and document by way of a security incident report
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Implement security patrols of the hotel from the roof to the basement areas regularly during each shift; the times will be staggered daily.
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All security concerns and violations will be noted, properly documented, and brought to the attention the Director of Security.
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Be knowledgeable of the hotels lock system and perform all duties as assigned by the Director of Security; this includes being able to program a lock. In addition, all officers will immediately commence with performing a lock interrogation of a door lock on a room involved in an alleged theft of other incident.
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Receive handle all lost & found items, as per standard operating procedure.
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Laise with Law enforcement/government departments in the absence of the Director of Security.
Qualifications:
- Previous experience is an asset
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
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First Aid, conflict management, and military or law enforcement training helpful
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High school diploma and / or experience in a related field preferred
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Must be CPR certified
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Arabic language an advantage
Physical Aspects of Position (include but are not limited to):
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 30 lbs
- Occasional kneeling, pushing, pulling, lifting
- Occasional ascending or descending ladders, stairs and ramps
Visa Requirements: Please
note that you must be eligible to live and work in Ajman. We will
assist successful applicants with the visa process and provide flights
and accommodation.
Contact: