Position Summary:
To lead their group in support of Scotia Bank through the collection and dissemination of global real time and near real time information regarding emergencies, threats, vulnerabilities, incidents and issues, in order to generate a common operating picture (COP) and overall situational awareness (SA) amongst key bank decision makers. To take action, within established parameters, to implement measures to immediately
respond to identified risks. This will mitigate potentially catastrophic financial, operational, reputational and physical risks to Scotiabank staff, customers, assets and premises worldwide.
Key Accountabilities:
1. Leadership. Coach, mentor, and lead their group through the conduct of their daily tasks. Develop the skill level of direct reports in order to continue their long term development, in order to ensure solid succession planning and the overall success of the department.
2. Global Monitoring and Collection. Contribute to the development and establishment of criteria for the monitoring and collection of real time and near real time information as it relates to security issues through alarm systems, access control, CCTV, internal reporting and media sources. Directs their team members to conduct initial investigations of issues identified using applicable systems. Supports the independent troubleshooting of potentially complex system faults and reports irresolvable issues.
3. Reporting. Contribute to establishing the processes and procedures to categorize and process medium to high complexity information of relevance to security risk. . Edits and reviews both verbal and written critical incident and summary reports for the dissemination of information. Oversee the dissemination of information through verbal and written critical incident and summary reports. The accuracy and thoroughness of this reporting will be relied upon by Senior Bank staff to make critical decisions, and by other bank departments to initiate and support their response to emergencies.
4. High Value High Risk Facilities. Ensure the allocation of staff for live monitoring and access control of global High Value High Risk facilities through CCTV, access control systems and internal reporting. Review reports of exceptions or other issues in order to ensure best practice and compliance with applicable regulations (i.e. SOX). Lead their group in the rapid response to alarms, and engage and direct security staff and police while initiating the response of other Scotiabank departments to minimize and mitigate risk. Supervise the conduct of initial investigations of issues identified using applicable systems. Support the independent troubleshooting of potentially complex system faults and liaise with equipment vendors to resolve issues.
5. Access Control. Contribute to the development and enforcement of the procedures for physical access control systems, in order to ensure a safe and secure environment for staff in designated facilities while safeguarding the bank’s protected information and assets following established procedures. Supervise the conduct of initial investigations into issues identified using applicable systems. Lead their group to direct the appropriate response to access issues in order to mitigate risk. Support the independent troubleshooting of potentially complex system faults and liaise with equipment vendors to resolve issues.
6. Photo Retrieval. Contribute to and establish the process to support Scotiabank through the use of video retrieval systems to prepare images and video for use by internal customers (I&LP, BCS, others) and external ones (law enforcement agencies), in order to mitigate potential financial and reputational loss. Enforce standards and processes by staff conducting photo retrieval in order to comply with privacy and other regulations. Edit and review image retrieval products in order to ensure a high standard is maintained. Support the independent troubleshooting of potentially complex system faults and liaise with equipment vendors to resolve issues.
7. Executive Security. Contribute to establishing procedures that govern the conduct of live monitoring and access control of the executive floors in order to ensure a safe environment for the leadership of Scotiabank. Respond to incidents as required. Contribute to establishing procedures that ensure the tracking and reporting of the international movement of Executives and the corporate jet, in order to recognize potential threats and provide information to allow them to mitigate risk.
8. Expatriate and Traveler Security. Contribute to establishing procedures that ensure the maintenance of records of expatriate residences and contact information worldwide, in order to provide immediate, detailed information to more senior staff during emergencies. Contribute to establishing procedures that ensure the tracking and reporting of the international movement of designated Scotiabank staff worldwide, in order to provide them with detailed information on security threats that will allow them to mitigate risks.
Qualifications:
· Knowledge of functions, operating policies and procedures of the GSOC. - Expert
· Knowledge and experience of incident response planning, security management and related policies and procedures - Thorough
· Ability to remain calm and provide clear direction in emergency situations, even in the face of personal danger – Incident management - Thorough
· Knowledge of the Bank’s organizational structure, operational environment, systems and best practices - Thorough
· Knowledge of business resumption and disaster planning; criminal methods of attack - Thorough
· Knowledge of Branch equipment and the functionality of alarm systems - Working
· Familiarity with IT applications, systems and security controls - Working
· Knowledge of MS Office and software tools as applied to the position, including Lotus Notes - Working
Education & Accreditation:
· Security experience preferred
· Certified CPR & First Aid
Scotiabank is an equal opportunity employer and welcomes applications from all interested parties. We thank you for your interest, however, only those candidates selected for an interview will be contacted. No agencies please.
Apply Now
To lead their group in support of Scotia Bank through the collection and dissemination of global real time and near real time information regarding emergencies, threats, vulnerabilities, incidents and issues, in order to generate a common operating picture (COP) and overall situational awareness (SA) amongst key bank decision makers. To take action, within established parameters, to implement measures to immediately
respond to identified risks. This will mitigate potentially catastrophic financial, operational, reputational and physical risks to Scotiabank staff, customers, assets and premises worldwide.
Key Accountabilities:
1. Leadership. Coach, mentor, and lead their group through the conduct of their daily tasks. Develop the skill level of direct reports in order to continue their long term development, in order to ensure solid succession planning and the overall success of the department.
2. Global Monitoring and Collection. Contribute to the development and establishment of criteria for the monitoring and collection of real time and near real time information as it relates to security issues through alarm systems, access control, CCTV, internal reporting and media sources. Directs their team members to conduct initial investigations of issues identified using applicable systems. Supports the independent troubleshooting of potentially complex system faults and reports irresolvable issues.
3. Reporting. Contribute to establishing the processes and procedures to categorize and process medium to high complexity information of relevance to security risk. . Edits and reviews both verbal and written critical incident and summary reports for the dissemination of information. Oversee the dissemination of information through verbal and written critical incident and summary reports. The accuracy and thoroughness of this reporting will be relied upon by Senior Bank staff to make critical decisions, and by other bank departments to initiate and support their response to emergencies.
4. High Value High Risk Facilities. Ensure the allocation of staff for live monitoring and access control of global High Value High Risk facilities through CCTV, access control systems and internal reporting. Review reports of exceptions or other issues in order to ensure best practice and compliance with applicable regulations (i.e. SOX). Lead their group in the rapid response to alarms, and engage and direct security staff and police while initiating the response of other Scotiabank departments to minimize and mitigate risk. Supervise the conduct of initial investigations of issues identified using applicable systems. Support the independent troubleshooting of potentially complex system faults and liaise with equipment vendors to resolve issues.
5. Access Control. Contribute to the development and enforcement of the procedures for physical access control systems, in order to ensure a safe and secure environment for staff in designated facilities while safeguarding the bank’s protected information and assets following established procedures. Supervise the conduct of initial investigations into issues identified using applicable systems. Lead their group to direct the appropriate response to access issues in order to mitigate risk. Support the independent troubleshooting of potentially complex system faults and liaise with equipment vendors to resolve issues.
6. Photo Retrieval. Contribute to and establish the process to support Scotiabank through the use of video retrieval systems to prepare images and video for use by internal customers (I&LP, BCS, others) and external ones (law enforcement agencies), in order to mitigate potential financial and reputational loss. Enforce standards and processes by staff conducting photo retrieval in order to comply with privacy and other regulations. Edit and review image retrieval products in order to ensure a high standard is maintained. Support the independent troubleshooting of potentially complex system faults and liaise with equipment vendors to resolve issues.
7. Executive Security. Contribute to establishing procedures that govern the conduct of live monitoring and access control of the executive floors in order to ensure a safe environment for the leadership of Scotiabank. Respond to incidents as required. Contribute to establishing procedures that ensure the tracking and reporting of the international movement of Executives and the corporate jet, in order to recognize potential threats and provide information to allow them to mitigate risk.
8. Expatriate and Traveler Security. Contribute to establishing procedures that ensure the maintenance of records of expatriate residences and contact information worldwide, in order to provide immediate, detailed information to more senior staff during emergencies. Contribute to establishing procedures that ensure the tracking and reporting of the international movement of designated Scotiabank staff worldwide, in order to provide them with detailed information on security threats that will allow them to mitigate risks.
Qualifications:
· Knowledge of functions, operating policies and procedures of the GSOC. - Expert
· Knowledge and experience of incident response planning, security management and related policies and procedures - Thorough
· Ability to remain calm and provide clear direction in emergency situations, even in the face of personal danger – Incident management - Thorough
· Knowledge of the Bank’s organizational structure, operational environment, systems and best practices - Thorough
· Knowledge of business resumption and disaster planning; criminal methods of attack - Thorough
· Knowledge of Branch equipment and the functionality of alarm systems - Working
· Familiarity with IT applications, systems and security controls - Working
· Knowledge of MS Office and software tools as applied to the position, including Lotus Notes - Working
Education & Accreditation:
· Security experience preferred
· Certified CPR & First Aid
Scotiabank is an equal opportunity employer and welcomes applications from all interested parties. We thank you for your interest, however, only those candidates selected for an interview will be contacted. No agencies please.
Apply Now