Melco Crown Entertainment Limited (NASDAQ: MPEL), through its Macau subsidiaries, is one of the largest employers in Macau with over 10,000 employees. It currently owns and operates City of Dreams (www.cityofdreamsmacau.com), its flagship integrated entertainment resort and home of The House of Dancing Water, the world's largest water-based performance; Altira Macau (www.altiramacau.com), a Forbes-Five-Star luxury hotel; and Mocha Clubs (www.mochaclubs.com), a series of lifestyle and entertainment clubs in Macau.
Manager, Security Operations - 014744
Position Summary
The Manager, Security Operations - Casino is accountable for the operation of frontline Security Services within the Casino environs and to ensure that the assets of the Company are protected.
The Manager, Security Operations - Casino will also provide direct reporting and support to the Director, Security Operations to assist in planning, budgeting and leadership of the Security Department.
Primary Responsibilities
Assist the Director, Security Operations to prepare a strategic business plan in consultation with relevant parties through identifying a range of services to be provided; establishing performance targets; identifying support requirements to achieve targets; assisting with preparing financial forecasts; documenting and implementing the plan
Assist the Director, Security Operations to develop and implement the business plans for the Security which comply with legislative requirements and ensure achievement of the annual budget and key performance indicators
Establish effective working relationships with Internal Casino Management. Continued relationship building through regular meetings and interaction to improve service efficiencies
Liaise with external agencies to establish lines of communication and maintain good rapport
Plan and establish systems and procedures to improve efficiency and the effectiveness of service delivery to both internal and external customers consistent with COD's visions and values
Lead and manage people to ensure high standards of performance and behaviour, developing team commitment and to manage team performance
Develop and implement a human resource plan which addresses the needs of Security in the areas of training and development, performance management, reward and recognition, and which minimises workplace injury
Review Company and Department policies, procedures and internal control manuals to ensure compliance and recommend changes to improve work practices and/ or better meet the needs of the business
Keep abreast of technical developments, identify and recommend new technology which ensures best practice and/ or improves the efficiency of the operation
Conduct investigations when required, collect evidence, keep management informed of progress and present recommendations based on evidence collected
Qualifications & Experience
Managed a Security department within the Casino Industry
English language skills (written and spoken) essential, Cantonese and Mandarin preferred
Experience within an Asian market essential
Pre-opening/ opening experience
Demonstrated understanding of the Casino Security function
Adheres to, and supports the Company's Vision & Values
Good leadership skills and ability to work within a team environment
Ability to collect, analyse, organise and communicate information
Ability to plan and organise activities
Displays high commitment to improving customer service
Comprehensive knowledge of the legislative requirements in regards to Security in the casino industries
Maintains an in-depth knowledge of technology relevant to Security industries and their applications
Demonstrated integrity and discretion
To apply or for more information, please visit our website http://mycareer.melco-crown.com. Interested parties may also send your resume to mycareer@melco-crown.com.
Suitable candidates will be invited for an interview within 4 weeks of their application. All information collected will be used for recruitment purposes only.