May 9, 2023

Director, Safety and Security Learning and Operations

Hiring Organization:  International Rescue Committee
Job Location: New York, US, Nairobi, Kenya, or Amman, Jordan
Closing date 1 Aug 2023

Job Overview/Summary:

The Director of Security Learning and Operations (DSLO) will work with IRC’s staff and partners to identify, design, develop, and implement learning interventions, coaching/mentoring, and other types of capability-building support to enhance humanitarian access and security management. The DSLO will, in close collaboration with Regional Safety and Security Directors (RSSDs) and Deputy Chief Safety & Security Officer (DCSSO), identify capacity gaps and surge support needs and deploy appropriate and adequate resources. In support of this effort, the DSLO will work in partnership with the custodians of the Global Surge Team maintaining a talented and diverse team of Safety & Security professionals deployable in service of RAI and CRRD program needs.

A key objective for the IRC’s safety and security unit is to continue the shift from S&S being perceived as a separate silo’ed responsibility towards the development of a shared security risk culture across the entire organization. A foundation for this shift is building S&S competencies for all staff and for those individuals who have specific responsibilities for the safety and security of others. With a growing workforce and IRC working in more insecure environments, it is becoming vital that IRC matures from ad hoc training for S&S, to develop and implement an intentional vision and strategic plan for learning and development.

IRC’s new organizational strategy – Strategy 100 includes a highly results-oriented program of evolution with objectives to increase the impact of IRC global operations and ensure those programs are sensitive to gender, inclusiveness, diversity and partnership with local actors. The anticipated growth and evolution of IRC in the coming decade will give rise to new requirements related to safety and security. The second priority will therefore be strategic and will include coordination with the DCSSO and RSSDs to ensure that training and capability-building efforts are holistically embraced by regional and country programs teams. Specifically, this will focus upon linking training actions with awareness, alignment of expectations, application of standards and management accountability. The intent is that training results in increased performance of security risk management and is not merely an isolated activity. The DSLO will craft relevant metrics for learning; the implementation of this data registration system will be handled by Regional Safety and Security Directors and their staff.

The third priority – of equal importance – is to support safety and security operations by supporting the hiring, on-boarding, and retention of surge support as part of the Global Surge Team and identify other avenues to maintain a resilient and capable roster of external humanitarian security professionals. The DSLO will work closely with the DCSSO and RSSDs to anticipate and plan for human resource needs across the organization.

Key Responsibilities
Lead and facilitate strategic and operational learning and development interventions with a focus on: S&S performance management and S&S budget planning and management;
Facilitate the identification, design, development and delivery of learning interventions in a manner consistent with modern instructional design and adult learning theory and which enhance the retention of safety and security personnel;
Prioritize, implement and evaluate learning initiatives for safety and security while maintaining clear responsibilities for management and resourcing.
Provides expertise and support in the design and implementation of talent management processes including succession planning for safety and security positions.
Develop insights into learning efficiency, partnering with performance management to provide S&S managers and program leadership teams with insights into effectiveness of learning and development programs.
Identify human resource needs within the safety and security unit across the organization by supporting S&S representation in the Global Surge Roster and managing the deployment of (10) S&S roster members when and where needed.

Key Working Relationships:

Reports to: Chief Safety and Security Officer

Collaborates with:Regional Safety and Security Directors for CRRD (6) and RAI (1). These relationships will be key – the Director will collaborate with RSSDs to identify needs and tailor training programs which are fit for purpose.
Deputy Chief Safety and Security Officer (DCSSO). This relationship will be key – the Director will collaborate with DCSSO to identify and prioritize training needs identified by RSSDs.

Coordinates with:IRC Deputy Director for Talent Management, People & Culture
IRC Learning Manager
Deployment Support Team for the Global Surge Roster, People & Culture,

Manages:Senior Safety Training Coordinator
Roving Safety & Security Coordinator
Up to 10 deployed S&S members from the Global Surge Roster

Job Requirements:
Experience in facilitating the learning of others and supporting training initiatives
Experience in crisis and critical incident management for INGOs
Understanding of issues related to security and risk management.
Experience in coordinating learning and development activities for international humanitarian organization, including contribution to learning strategies.
Demonstrable skills in diplomacy and coordination within integrated teams
Self-motivated and able to work independently
Able to multi-task concurrent needs under duress; the ability to handle significant workload and stress
Excellent and persuasive communicator
Ability to travel up to 25% of time
Proficiency in French and/or Arabic preferred

Working Environment: Standard office work environment.
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way – Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Compensation:
Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

COVID-19 Vaccination Requirement:
In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions. All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).

Commitment to Diversity and Inclusivity:

IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits:
We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.