Hiring Organization: Clinton Health Access Initiative, Inc. (CHAI)
Responsibilities
Safety and Security (60%)Manage the safety and security team in their day-to-day responsibilities, provide mentorship, and support staff’s long-term professional development
Ensure CHAI’s global duty of care policies are effective, comprehensive, and coordinated across the organization’s leadership, country and program teams, and CHAI’s central support functions
Travel security management across global operations including corporate travel management, tracking, and policy implementation, security briefings for high-risk country visits, and emergency travel support to staff and consultants
Expert advisor to country and senior leadership on security management best practices, crisis management, and incident response, identifying company risks, and building resiliency, with an increased focus on high-risk environments
Lead CHAI’s Crisis Management Team, ensuring clear communication lines, clarity of roles and procedures, and liaison with external security providers during critical incidents impacting staff or country operations
Oversee the development, implementation, and knowledge management of global security policies and standards with an increased focus on training support for staff, including HEAT, Security Awareness, and Psychological First Aid
Work closely with colleagues in the Global S&S Department to staff the S&S Duty phone and respond to incidents, including during weekend and evening hours
Oversee the Safety & Security Department’s relationship with Safety Point People in-country members of CHAI leadership
Oversee the Safety & Security Department’s work with country and global team colleagues to monitor and improve compliance with S&S global policies and guidelines
Global Operations (40%)Lead budgetary development and financial oversight for global safety and security budget
Support CHAI country start-up and scale-down operational activities, ensuring that all necessary stakeholders are effectively coordinated, and compliance requirements are met
Oversight and relationship management with insurance brokers, medical and security assistance providers, and travel management, including reviewing and leading RFP processes
Working across diverse stakeholders at CHAI, including country, program, support, and leadership, deliver diverse global operations support to work streams strategically and sensitively as needed
Participate in CHAI’s Operations Leadership Team (OLT) meetings as needed
Qualifications
Passion for CHAI’s mission and values
University degree with a minimum of 8-10 years of relevant work experience in operations and/or security management
Experience in an NGO setting, ideally with an international organization or global non-governmental organization
Ability to work independently and effectively in a high-pressure, fast-paced environment and handle multiple tasks simultaneously with minimal supervision; set priorities, delegate, and work independently
In-depth knowledge of security management and risk management
Practical experience from work in, and knowledge of, the security environment in the regions where CHAI programs operate
Experience managing and supporting colleagues with diverse backgrounds, cultures, and skills
Fluency in English with excellent oral, written, and visual communication and presentation skills.
Ability to communicate effectively with a culturally and geographically diverse group of employees at all levels.
Professional experience should also include a track record of success in managing complex problems, situations, or programs.
Demonstrated crisis management experience, including within a CMT and coordination with leadership
Experience liaising with governmental and local authorities, including security networks
Experience in developing organization-wide protocols and procedures and supporting implementation
Excellent at mentoring, developing, and supporting direct reports and overall team health
Relevant work experience in, or concerning conflict or post-conflict countries
Demonstrated familiarity with ISO 31000 and Duty of Care principles
Advantages:
Job Location: Kenya
Type Full Time
About the Role:
The Senior Manager, Safety & Security, Global Operations provides leadership, management, and strategic direction for global safety and security management systems supporting CHAI program countries and employees across Africa, Asia, and the Americas. The Senior Manager ensures CHAI’s global duty of care policies are effective, comprehensive, and coordinated across leadership, country and program teams, and CHAI’s central support functions. The Senior Manager will oversee the day-to-day management of the Safety & Security Department, including the supervision of three Regional Managers and the Coordinator Safety and Security.
Currently reporting to CHAI’s Chief Operating Officer, the Senior Manager, Safety and Security, will serve as the chief security lead for the organization as well as the safety focal point for program and country operations.
This position will be based in Kenya with the flexibility to be based in another CHAI program country and requires approximately 25% international travel per year.
Type Full Time
About the Role:
The Senior Manager, Safety & Security, Global Operations provides leadership, management, and strategic direction for global safety and security management systems supporting CHAI program countries and employees across Africa, Asia, and the Americas. The Senior Manager ensures CHAI’s global duty of care policies are effective, comprehensive, and coordinated across leadership, country and program teams, and CHAI’s central support functions. The Senior Manager will oversee the day-to-day management of the Safety & Security Department, including the supervision of three Regional Managers and the Coordinator Safety and Security.
Currently reporting to CHAI’s Chief Operating Officer, the Senior Manager, Safety and Security, will serve as the chief security lead for the organization as well as the safety focal point for program and country operations.
This position will be based in Kenya with the flexibility to be based in another CHAI program country and requires approximately 25% international travel per year.
Responsibilities
Safety and Security (60%)Manage the safety and security team in their day-to-day responsibilities, provide mentorship, and support staff’s long-term professional development
Ensure CHAI’s global duty of care policies are effective, comprehensive, and coordinated across the organization’s leadership, country and program teams, and CHAI’s central support functions
Travel security management across global operations including corporate travel management, tracking, and policy implementation, security briefings for high-risk country visits, and emergency travel support to staff and consultants
Expert advisor to country and senior leadership on security management best practices, crisis management, and incident response, identifying company risks, and building resiliency, with an increased focus on high-risk environments
Lead CHAI’s Crisis Management Team, ensuring clear communication lines, clarity of roles and procedures, and liaison with external security providers during critical incidents impacting staff or country operations
Oversee the development, implementation, and knowledge management of global security policies and standards with an increased focus on training support for staff, including HEAT, Security Awareness, and Psychological First Aid
Work closely with colleagues in the Global S&S Department to staff the S&S Duty phone and respond to incidents, including during weekend and evening hours
Oversee the Safety & Security Department’s relationship with Safety Point People in-country members of CHAI leadership
Oversee the Safety & Security Department’s work with country and global team colleagues to monitor and improve compliance with S&S global policies and guidelines
Global Operations (40%)Lead budgetary development and financial oversight for global safety and security budget
Support CHAI country start-up and scale-down operational activities, ensuring that all necessary stakeholders are effectively coordinated, and compliance requirements are met
Oversight and relationship management with insurance brokers, medical and security assistance providers, and travel management, including reviewing and leading RFP processes
Working across diverse stakeholders at CHAI, including country, program, support, and leadership, deliver diverse global operations support to work streams strategically and sensitively as needed
Participate in CHAI’s Operations Leadership Team (OLT) meetings as needed
Qualifications
Passion for CHAI’s mission and values
University degree with a minimum of 8-10 years of relevant work experience in operations and/or security management
Experience in an NGO setting, ideally with an international organization or global non-governmental organization
Ability to work independently and effectively in a high-pressure, fast-paced environment and handle multiple tasks simultaneously with minimal supervision; set priorities, delegate, and work independently
In-depth knowledge of security management and risk management
Practical experience from work in, and knowledge of, the security environment in the regions where CHAI programs operate
Experience managing and supporting colleagues with diverse backgrounds, cultures, and skills
Fluency in English with excellent oral, written, and visual communication and presentation skills.
Ability to communicate effectively with a culturally and geographically diverse group of employees at all levels.
Professional experience should also include a track record of success in managing complex problems, situations, or programs.
Demonstrated crisis management experience, including within a CMT and coordination with leadership
Experience liaising with governmental and local authorities, including security networks
Experience in developing organization-wide protocols and procedures and supporting implementation
Excellent at mentoring, developing, and supporting direct reports and overall team health
Relevant work experience in, or concerning conflict or post-conflict countries
Demonstrated familiarity with ISO 31000 and Duty of Care principles
Advantages:
Fluency in French or Spanish, in addition to English.