Hiring Organization: Tetra Tech
Job Location: Baghdad , Iraq
**Please note: Only United States citizens are eligible for this position.**
Position Summary:
The RSO Access Control and Help Desk Coordinator will provide a wide array of administrative and operational functions for USMI facilities, including maintaining access control integrity to USMI facilities. The Coordinator is responsible for clearance verifications and myServices Visitor Access Request (VAR) System and other data bases relating to Mission personnel and visitors as well as processing all access requests submitted through the Regional Security Office (RSO) in accordance with Post policy. The Coordinator may be called upon to respond to urgent after-hours evening, weekend, or holiday access system problems, either by phone or in person. This position will be under the supervision of the Assistant Regional Security Officer.
Responsibilities:
Job Location: Baghdad , Iraq
**Please note: Only United States citizens are eligible for this position.**
Position Summary:
The RSO Access Control and Help Desk Coordinator will provide a wide array of administrative and operational functions for USMI facilities, including maintaining access control integrity to USMI facilities. The Coordinator is responsible for clearance verifications and myServices Visitor Access Request (VAR) System and other data bases relating to Mission personnel and visitors as well as processing all access requests submitted through the Regional Security Office (RSO) in accordance with Post policy. The Coordinator may be called upon to respond to urgent after-hours evening, weekend, or holiday access system problems, either by phone or in person. This position will be under the supervision of the Assistant Regional Security Officer.
Responsibilities:
Serve as primary coordinator for Post’s access control program and security clearance verification process.
Develop or modify procedures and processes, in conjunction with the DRSO or their designee.
Review and analyze application information and consults with ARSOs when necessary to address problems, questions, and special access (non-traditional) requests.
Verify personnel security clearances and certification of over 5,000 plus personnel employees and contractors requiring identification cards and access to the Embassy.
Serve as the subject matter expert on the access control policy and assist in policy updates and revisions.
Provide Customer Service at RSO Security Help Center.
Process all visitor and vehicle access requests submitted through VARS to include VIP visits.
Reports immediately any anomalies in the access request system and the clearance verifications process.
Perform periodic audits of VARS and other databases to identify any irregularities in access, which would warrant further RSO investigations.
Frequent interactions with Badging Office, the Marine security detachment office, the Embassy Liaison Unit, and Baghdad Embassy Security Force local guard force to ensure that access into Embassy facilities continues to operate seamlessly.
Verify security clearances, enter data and to authorize the issuance of Mission badge for access to Chief of Mission Facilities.
Terminate and document badge and access documentation as required.
Perform in-service training for new officers and contract employees in the operation of the access control and other post-related security policies.
Manage and update USMI Clearance Verification SharePoint site.
Serve as security escort as required.
Coordinate weekly RSO Security Briefing for New Arrivals and Post Badge Renewals.
Support RSO with other administrative duties as assigned.
Qualifications:
Develop or modify procedures and processes, in conjunction with the DRSO or their designee.
Review and analyze application information and consults with ARSOs when necessary to address problems, questions, and special access (non-traditional) requests.
Verify personnel security clearances and certification of over 5,000 plus personnel employees and contractors requiring identification cards and access to the Embassy.
Serve as the subject matter expert on the access control policy and assist in policy updates and revisions.
Provide Customer Service at RSO Security Help Center.
Process all visitor and vehicle access requests submitted through VARS to include VIP visits.
Reports immediately any anomalies in the access request system and the clearance verifications process.
Perform periodic audits of VARS and other databases to identify any irregularities in access, which would warrant further RSO investigations.
Frequent interactions with Badging Office, the Marine security detachment office, the Embassy Liaison Unit, and Baghdad Embassy Security Force local guard force to ensure that access into Embassy facilities continues to operate seamlessly.
Verify security clearances, enter data and to authorize the issuance of Mission badge for access to Chief of Mission Facilities.
Terminate and document badge and access documentation as required.
Perform in-service training for new officers and contract employees in the operation of the access control and other post-related security policies.
Manage and update USMI Clearance Verification SharePoint site.
Serve as security escort as required.
Coordinate weekly RSO Security Briefing for New Arrivals and Post Badge Renewals.
Support RSO with other administrative duties as assigned.
Qualifications:
High School diploma or equivalent required.
A minimum three years of relevant administrative experience is required.
A minimum five years of professional work experience in an office environment is required.
Ability to maintain records in an effective, confidential and secure manner.
Working knowledge of computer applications including MS Office, SharePoint and InfoPath is required.
Demonstrated experience and proficiency in the use of computer spreadsheet, database, and word processing application software, including Microsoft Excel, Microsoft Word, and SharePoint, or their equivalent.
Strong communication and interpersonal skills including diplomacy, discretion, and the ability to interact in a professional, customer service-oriented manner with staff and residents.
Ability to establish and maintain effective working relationships with others.
Political acumen and discretion necessary to work effectively with various entities and individuals in a complex organizational environment.
Ability to interpret, apply, and explain complex policies, rules and regulations clearly.
Ability to lead and direct the work of others.
Experience with US Department of State.
Ability and willingness to travel in conflict zones.
Ability to obtain and maintain a Secret security clearance.
Ability to understand and effectively carry out oral and written directions/instructions.
Level 4/4 in English is required.
APPLY
A minimum three years of relevant administrative experience is required.
A minimum five years of professional work experience in an office environment is required.
Ability to maintain records in an effective, confidential and secure manner.
Working knowledge of computer applications including MS Office, SharePoint and InfoPath is required.
Demonstrated experience and proficiency in the use of computer spreadsheet, database, and word processing application software, including Microsoft Excel, Microsoft Word, and SharePoint, or their equivalent.
Strong communication and interpersonal skills including diplomacy, discretion, and the ability to interact in a professional, customer service-oriented manner with staff and residents.
Ability to establish and maintain effective working relationships with others.
Political acumen and discretion necessary to work effectively with various entities and individuals in a complex organizational environment.
Ability to interpret, apply, and explain complex policies, rules and regulations clearly.
Ability to lead and direct the work of others.
Experience with US Department of State.
Ability and willingness to travel in conflict zones.
Ability to obtain and maintain a Secret security clearance.
Ability to understand and effectively carry out oral and written directions/instructions.
Level 4/4 in English is required.
APPLY