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Apr 15, 2021

Security Operations Manager - EMEA

Employer: Pinkerton
Location: Czech Republic

JOB SUMMARY: The EMEA Security Operations Manager provides operational support to the Senior Manager, EMEA Physical Security regarding the strategic and tactical application of the client's physical security program within EMEA. This role will be based in Prague, Czech Republic.

Essential Functions
The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties, or tasks not specifically listed herein.
In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
All functions, duties or tasks are to be carried out in an honest, ethical, and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.The Essential Functions Include:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Develop, implement, and support physical security related policy including design requirements and global badge administration.
Conduct threat, vulnerability, and risk assessments to inform security strategies for planned and unplanned events.
Provide guidance and performance manage contracted security vendors.
Control allocated budgets and anticipate future spend to inform financial forecasting.
Work closely with the EMEA Security Systems Manager to support the development of security technologies, access control and video management systems.
Conduct workplace investigations and root cause analyses within a documented process.
Manage and support stakeholders when responding to security alarms, reported incidents and crisis events, including events that may be distressing.
Complete and review incident reports to identify negative trends or gaps in service provision using these to inform the development of physical security related policy.
Implement industry best practice with an emphasis on creating value, standardisation and performance at scale.
Provide weekly, monthly, and quarterly reporting aligned to Group objectives and key results.
All other duties, as assigned.



Minimum Hiring Standards



Additional qualifications may be specified and receive preference, depending upon the nature of the position.
Must have a Maturity Certificate or equivalent.
Must be willing to participate in the Company's pre-employment screening process.
Must meet the country's age requirement.
Must have a reliable means of communication (i.e., email, cell phone).
Must have a reliable means of transportation (public or private).
Must have the legal right to work in Czech Republic.
Must have the ability to speak, read, and write English.



Education/Experience



Bachelor's degree (Master's preferred) and seven or more years of corporate security management experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.



Competencies



Comprehensive security management experience within a corporate multi-site environment.
Security industry certifications, preferred.
Bi-lingual skills; English and regional language(s).
Familiar with security systems and related access control technologies e.g., Lenel, Milestone, intruder alarms, key management, and life safety, fire detection and fire suppression systems
Recent experience managing contracted security vendors across multiple jurisdictions.
Experience in business continuity, incident, and crisis management.
Solid understanding of financial planning and analysis of statistical data.
Creative ‘can do' attitude and comfortable with working in an agile, fast-paced environment.
Computer skills; Microsoft Office.

Working Conditions
With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:
Must undergo and meet company standards for background and reference checks, drug testing, and/or behavioral selection survey.
Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations.
Exposure to sensitive and confidential information.
Regular computer usage.
Ability to handle multiple tasks concurrently.
Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or customers.
Manual dexterity required for occasional reaching and lifting of small objects and operating office equipment.
Close and distance vision and ability to adjust focus.
Frequent, sitting, standing, and/or walking.
24/7 availability to ensure the safety and effective operations of the business.
Travel within EMEA region and other international locations, as required.


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