Employer: Careem
Location: Casablanca , Morocco
About the role
The purpose of the Safety & Security Manager (Morocco) is to take ownership of physical security measures, drive safety programs and support our aim of making Careem the safest form of vehicular transport throughout our network for our colleagues, captains, and customers. This role will report to the Director of Safety & Security with a strong dotted line to the local General Manager. Key responsibilities include;
Drive the implementation of safety & security initiatives and measures across our footprint in collaboration with country and city stakeholders
Will be responsible for responding to safety & security related incidents affecting captains, customers and colleagues
Define and implement safety & security processes and protocols to make working conditions for captains and colleagues as safe as possible
Design systems to monitor for and capture data on compliance of safety equipments usage amongst our car & bike population
Develop robust information channels and analyse this feed to ensure that Careem is aware of potential risks and threats
Report on a weekly basis to Director of Safety & Security and GM of North Africa
Develop relationships to select vendors as per basecamp guidelines
Ensure continuous process improvement by designing, implementing and maintaining compliance programs
Recommend innovative solutions to safety & security challenges
Lead investigations into safety and/or security related issues and complaints including supporting the anti-fraud team
Requirements
The ideal candidate will have a passionate commitment to improving the lives of people, an insane focus on excellence and customer service, and a strong alignment with our core values: being bold, focused, agile and collaborative. Additional qualifications include:
At least 5+ years of experience in a law enforcement, military or intelligence environment
Excellent communicator with competency in spoken and written English and Arabic
Should be the native of Casablanca with strong command over regional context and local Arabic language
Able to work alone as well as part of a team
Experience in investigations and/or anti-fraud is highly desired
Project management experience would be a distinct advantage
Experience within operations and safety is desired
Educated to undergraduate level or equivalent.
APPLY
Location: Casablanca , Morocco
About the role
The purpose of the Safety & Security Manager (Morocco) is to take ownership of physical security measures, drive safety programs and support our aim of making Careem the safest form of vehicular transport throughout our network for our colleagues, captains, and customers. This role will report to the Director of Safety & Security with a strong dotted line to the local General Manager. Key responsibilities include;
Drive the implementation of safety & security initiatives and measures across our footprint in collaboration with country and city stakeholders
Will be responsible for responding to safety & security related incidents affecting captains, customers and colleagues
Define and implement safety & security processes and protocols to make working conditions for captains and colleagues as safe as possible
Design systems to monitor for and capture data on compliance of safety equipments usage amongst our car & bike population
Develop robust information channels and analyse this feed to ensure that Careem is aware of potential risks and threats
Report on a weekly basis to Director of Safety & Security and GM of North Africa
Develop relationships to select vendors as per basecamp guidelines
Ensure continuous process improvement by designing, implementing and maintaining compliance programs
Recommend innovative solutions to safety & security challenges
Lead investigations into safety and/or security related issues and complaints including supporting the anti-fraud team
Requirements
The ideal candidate will have a passionate commitment to improving the lives of people, an insane focus on excellence and customer service, and a strong alignment with our core values: being bold, focused, agile and collaborative. Additional qualifications include:
At least 5+ years of experience in a law enforcement, military or intelligence environment
Excellent communicator with competency in spoken and written English and Arabic
Should be the native of Casablanca with strong command over regional context and local Arabic language
Able to work alone as well as part of a team
Experience in investigations and/or anti-fraud is highly desired
Project management experience would be a distinct advantage
Experience within operations and safety is desired
Educated to undergraduate level or equivalent.
APPLY