Employer:UNDP
Location: Pretoria, South Africa
Contract Duration
1 Year with possibility for extension
Only open to South Africans
Purpose:
In Pretoria South Africa (SA) UN Security Management System have one fully operational 24/7 South African Security Coordination Office (SASCO) in support of the DO/SMT SA. The staffing and equipment are locally cost shared amongst UN Agencies.
The office offers communications support to UN operations in the Gauteng region, regular liaison and close contact between UNDSS and local law enforcement, police and security officials and has further supported the UN and its partners’ ability to conduct their operations in a secured environment.
The SOAs are directly responsible to the CSA or her/his designate for the following.
Reporting structure and partners:
The SA SCO reports to the CSA and supports the CSA, DSA, FSCOs and LSAs.
The SOA work directly for the UNDSS CSA (or her/his designate) and reports to the DSA in Pretoria on day-to-day operational matters.
Duties and Responsibilities
General Responsibilities:
After consultations with the UNDSS/DSA update staff about high risk security situations that may develop and areas to be avoided through the radio, email and SMS texting;
Disseminate security related information as directed through the Emergency Communications System (ECS), SMS text Security Alerts, Email, Telephone and /or any other communication means used by the UN.
Receive, log and process all UN staffing figures and maintain an up to date database
Ensures locations and addresses are fully maintained and ensure Wardens’ are updated with any staff residence changes:
Maintain a Google earth mapping system for all staff residences, UN Agency officers and other key locations, ensuring locations and addresses are fully maintained and ensure Wardens’ are updated with any staff residence changes.
Maintain and update the Wardens list for SA under the supervision of the Administration Assistant.
Maintain and update the SMS texting database.
Monitoring open sources and other sources of security related information in support to the CSA/DSA/FSCO by confirmation of security related incidents.
Support to all UN Staff and UN Agency with security assistance through radio and/or telephone channels:
Maintain 24-hour radio and telephone communication, with the:
UNDSS – South Africa
Security guards of the UN House and UN Agency offices
All Agency/Zone Wardens
Country Offices and security focal points.
Collect and correlate information on Fire Drills from the UN House and UN Agency offices.
Conduct periodic radio checks as necessary.
Track the movement of all staff who are travelling in South Africa, as requested by UNDSS.
Checks and ensures that all office machines, radios and repeaters, cameras air conditioners, lights, etc. in the Radio Room are in working condition.
Receive, record and appropriately respond to telephone/email enquiries.
Log in all incidents and accidents reported in the electronic/manual Occurrence Book (OB);
Brief the incoming SOA of all events, especially pending cases on actions taken/to be taken:
Issues photo security passes to new UN staff members.
Perform any other tasks and duties as directed by the DSA/supervisor.
Providing all UN agencies / Funds and programmes prompt and client oriented service.
SASCO is expected to act as a Crisis Coordination Centre in any critical situation or contingencies faced by the UN security management system.
Competencies
OPERATIONAL EFFECTIVENESS
Ability to perform a variety of repetitive and routine tasks and duties related to general administration support Ability to review data, identify and adjust discrepancies
Ability to handle a large volume of work possibly under time constraints
Good knowledge of administrative rules and regulations
Detailed knowledge and understanding of clerical, administrative, secretarial best practices and procedures, in-depth knowledge of office software applications relating to word processing data management presentation, ATLAS, as required
Ability to operate and maintain a variety of computerized business machines and office equipment in order to provide efficient delivery of service
Ability to organize and complete multiple tasks by establishing priorities
Managing data
Collects and compiles data with speed and accuracy identifying what is relevant and discarding what is not, records it in an accessible manner and maintains data bases
Thoroughly and methodically collects, verifies and records data demonstrating attention to detail and identifying and correcting errors on own initiative
Transmits file data; creates and generate queries, reports and documents utilizing databases, spreadsheets, communications and other software packages with speed and accuracy
Interprets data, draws conclusions and/or identifies patterns which support the work of others
Managing documents, correspondence and reports
Creates, edits and presents information (queries, reports, documents) in visually pleasing, clear and presentable formats such as tables, forms, presentations, briefing notes/books and reports using advanced word processing and presentation functions and basic database and spreadsheet software
Edits, formats and provides inputs to correspondence, reports, documents and/or presentations using work processing, spreadsheets and databases meeting quality standards and requiring minimal correction
Shows sound grasp of grammar, spelling and structure in the required language
Ensures correspondence, reports and documents comply with established UN standards
Ability to produce accurate and well documented records conforming to the required standard;
Planning, organizing and multi-tasking
Organises and accurately completes multiple tasks by establishing priorities while taking into consideration special assignments, frequent interruptions, deadlines, available resources and multiple reporting relationships
Plans, coordinates and organises workload while remaining aware of changing priorities and competing deadlines
Demonstrates ability to quickly shift from one task to another to meet multiple support needs
Establishes, builds and maintains effective working relationships with staff and clients to facilitate the provision of support
Promoting learning and knowledge management/sharing is the responsibility of each staff member.
Required Skills and Experience
Education:
Completion Secondary education with training in security and radio room oparation and monitoring;
Experience:
3 years of relevant experience in the security surveillance. Experience in the usage of computers and office software packages (MS Word, Excel, etc.). Experience in handling of web-based management systems.
Language Requirements:
Fluency in English is a requirement
Apply Now
Location: Pretoria, South Africa
Contract Duration
1 Year with possibility for extension
Only open to South Africans
Purpose:
In Pretoria South Africa (SA) UN Security Management System have one fully operational 24/7 South African Security Coordination Office (SASCO) in support of the DO/SMT SA. The staffing and equipment are locally cost shared amongst UN Agencies.
The office offers communications support to UN operations in the Gauteng region, regular liaison and close contact between UNDSS and local law enforcement, police and security officials and has further supported the UN and its partners’ ability to conduct their operations in a secured environment.
The SOAs are directly responsible to the CSA or her/his designate for the following.
Reporting structure and partners:
The SA SCO reports to the CSA and supports the CSA, DSA, FSCOs and LSAs.
The SOA work directly for the UNDSS CSA (or her/his designate) and reports to the DSA in Pretoria on day-to-day operational matters.
Duties and Responsibilities
General Responsibilities:
After consultations with the UNDSS/DSA update staff about high risk security situations that may develop and areas to be avoided through the radio, email and SMS texting;
Disseminate security related information as directed through the Emergency Communications System (ECS), SMS text Security Alerts, Email, Telephone and /or any other communication means used by the UN.
Receive, log and process all UN staffing figures and maintain an up to date database
Ensures locations and addresses are fully maintained and ensure Wardens’ are updated with any staff residence changes:
Maintain a Google earth mapping system for all staff residences, UN Agency officers and other key locations, ensuring locations and addresses are fully maintained and ensure Wardens’ are updated with any staff residence changes.
Maintain and update the Wardens list for SA under the supervision of the Administration Assistant.
Maintain and update the SMS texting database.
Monitoring open sources and other sources of security related information in support to the CSA/DSA/FSCO by confirmation of security related incidents.
Support to all UN Staff and UN Agency with security assistance through radio and/or telephone channels:
Maintain 24-hour radio and telephone communication, with the:
UNDSS – South Africa
Security guards of the UN House and UN Agency offices
All Agency/Zone Wardens
Country Offices and security focal points.
Collect and correlate information on Fire Drills from the UN House and UN Agency offices.
Conduct periodic radio checks as necessary.
Track the movement of all staff who are travelling in South Africa, as requested by UNDSS.
Checks and ensures that all office machines, radios and repeaters, cameras air conditioners, lights, etc. in the Radio Room are in working condition.
Receive, record and appropriately respond to telephone/email enquiries.
Log in all incidents and accidents reported in the electronic/manual Occurrence Book (OB);
Brief the incoming SOA of all events, especially pending cases on actions taken/to be taken:
Issues photo security passes to new UN staff members.
Perform any other tasks and duties as directed by the DSA/supervisor.
Providing all UN agencies / Funds and programmes prompt and client oriented service.
SASCO is expected to act as a Crisis Coordination Centre in any critical situation or contingencies faced by the UN security management system.
Competencies
OPERATIONAL EFFECTIVENESS
Ability to perform a variety of repetitive and routine tasks and duties related to general administration support Ability to review data, identify and adjust discrepancies
Ability to handle a large volume of work possibly under time constraints
Good knowledge of administrative rules and regulations
Detailed knowledge and understanding of clerical, administrative, secretarial best practices and procedures, in-depth knowledge of office software applications relating to word processing data management presentation, ATLAS, as required
Ability to operate and maintain a variety of computerized business machines and office equipment in order to provide efficient delivery of service
Ability to organize and complete multiple tasks by establishing priorities
Managing data
Collects and compiles data with speed and accuracy identifying what is relevant and discarding what is not, records it in an accessible manner and maintains data bases
Thoroughly and methodically collects, verifies and records data demonstrating attention to detail and identifying and correcting errors on own initiative
Transmits file data; creates and generate queries, reports and documents utilizing databases, spreadsheets, communications and other software packages with speed and accuracy
Interprets data, draws conclusions and/or identifies patterns which support the work of others
Managing documents, correspondence and reports
Creates, edits and presents information (queries, reports, documents) in visually pleasing, clear and presentable formats such as tables, forms, presentations, briefing notes/books and reports using advanced word processing and presentation functions and basic database and spreadsheet software
Edits, formats and provides inputs to correspondence, reports, documents and/or presentations using work processing, spreadsheets and databases meeting quality standards and requiring minimal correction
Shows sound grasp of grammar, spelling and structure in the required language
Ensures correspondence, reports and documents comply with established UN standards
Ability to produce accurate and well documented records conforming to the required standard;
Planning, organizing and multi-tasking
Organises and accurately completes multiple tasks by establishing priorities while taking into consideration special assignments, frequent interruptions, deadlines, available resources and multiple reporting relationships
Plans, coordinates and organises workload while remaining aware of changing priorities and competing deadlines
Demonstrates ability to quickly shift from one task to another to meet multiple support needs
Establishes, builds and maintains effective working relationships with staff and clients to facilitate the provision of support
Promoting learning and knowledge management/sharing is the responsibility of each staff member.
Required Skills and Experience
Education:
Completion Secondary education with training in security and radio room oparation and monitoring;
Experience:
3 years of relevant experience in the security surveillance. Experience in the usage of computers and office software packages (MS Word, Excel, etc.). Experience in handling of web-based management systems.
Language Requirements:
Fluency in English is a requirement
Apply Now