Employer: Marriott International
Location: United Arab Emirates, Middle East
JOB SUMMARY
The Senior Manager/Training Global Safety & Security manages the security training program for security personnel using specialized knowledge in the physical and social science fields to:
Serve as a trainer to property based security directors and their staff
Serve as a subject matter expert related to all areas of crisis management, including terrorism, natural disasters, and pandemics
Assist Area/Continent Security Directors to ensure the Marriott International crisis plan at high-risk properties is current and crisis management procedures are followed effectively
Using in depth knowledge of terror organizations and their tactics, develop relevant training and countermeasures
Use advanced security technical skills to determine appropriate methodologies to implement countermeasures
Identify and recommend new advances in security technology and when approved train security personnel in effective use
Monitor trends related to political instability, terrorism and crime
Ensure effectiveness of threat condition implementation as mandated in the Marriott Crisis Management Plan
Serve as a close advisor on security issues to the Vice President of Global Safety and Security
Coordinate and conduct security training programs for new hotels in high-risk locations
Identify training and development needs aligned with the level of risk by location
Ensure the delivery of crisis training programs, GS&S Academy and Global Security University (GSU).
SCOPE / BUSINESS CONTEXT / CANDIDATE PROFILE
Scope
Properties: Hotels operating under TC Red and TC Orangein Middle East & Africa Continent
Countries within the Middle East & Africa that have hotels operating under TC Red and TC OrangeBusiness Context
Diverse cultures with complex security situations
Evolving trends in terrorist organizations and tactics
Health and safety issues in the Middle East & Africa
Extensive travel
New properties requiring advanced physical safety and security measures
Diverse laws and cultures requiring in depth knowledge and adaptation
Politically unstable environment
Independent work environment requiring a high degree of self motivation
Technical Expertise (Learning and Applying Personal Expertise)
The following are specific responsibilities and contributions critical to the successful performance of the position:
MAJOR RESPONSIBILITIES:
Identifies and facilitates the appropriate security training program offerings for targeted properties in high-risk countries
Reviews security measures in high-risk hotels and assists hotel with implementing threat condition procedures
Conducts threat assessments to determine effectiveness and compliance with threat condition procedures
When required, assists in design specifications of physical security counter measures for new properties
Assists property based loss prevention/security directors to facilitate training programs for hotel staff
Focuses on networking with security leaders of corporate accounts and strengthen relationships with Embassy RSO's
Works with Area/Continent Security Directors to continually train security personnel at high-risk locations and update procedures related to crisis management
Serves as the subject expert on crisis management to the Continent AVPs, COOs and Presidents
Conducts needs assessment regularly and gathers information from stakeholders, etc.
Builds network of property based security trainers to deliver programs locally. Champions their development and conducts observations of local trainers
providing feedback and ensuring consistency of programs.
Liaisons with property-based security directors serving as resource to help ensure property-based training plans are appropriate and meet the needs
Serves as resource in the development of new web-based training programs
Effectively manages the day-to-day logistics and coordination of program offerings ensuring appropriate materials are available, enrollment, etc., are handled appropriately
Proactively identifies when new training programs are needed, coordinating with corporate team resources to handle scheduling
Uses consultative and supportive skills with regional teams, general managers, executive committee members and security directors to ensure commitment to all training initiatives
Serves as resource to other disciplines and assist as appropriate
Performs other duties as assigned to meet business needs and/or as directed by the Vice President of Global Safety and Security
COMMUNICATION RESPONSIBILITIES:
Provides a detailed report on each property training course, including recommendations to the Area/Regional Director and Vice President, Global Safety and Security
Provides an analysis of training activities on a quarterly basis to the Continent Directors and Vice President, Global Safety and Security
Reports out on training activities at Global Safety and Security Staff Meetings
Candidate Profile
Experience
Progressive work experience in the security field, lodging knowledge preferred
Working in different countries, demonstrating cultural adaptation
Prior residential experience in the areas of responsibility required
At least five years or more of security experience in the area of security training preferred
Extensive experience with physical security measures in high-risk locations
Extensive knowledge of security technology in high-risk locations, i.e., x-ray machines, explosive detection devices, metal detectors, explosive dogs, etc.
Extensive experience and familiarity with firearms and explosives in high-risk locations
Experience in living and working in high-risk environments
Experience in training foreign nationals in physical and operational security measures highly desirable
Skills and Knowledge
Knowledge of property emergency plans, safety and security guidelines, and crisis management
Knowledge of terrorist organizations and tactics, techniques and procedures
Knowledge of terrorism countermeasures
Effective decision making and problem-solving skills
Knowledge of governmental regulations and safety standards for countries in the high-risk areas
Understanding of "duty of care" principles
Good negotiation skills
Strong communication skills (verbal, listening, writing)
Strong training facilitation and presentation skills
Significant experience in training delivery and instructional design
Demonstrated leadership in worldwide initiatives and program/process implementation
Thinks strategically and demonstrates connectivity with training strategy and overall security goals
Demonstrated ability of effectively implementing and influencing cross functional projects successfully
Education or Certification
University degree preferred
Must be fluent in English. Proven ability to write effectively and professionally in clear, concise English.
Knowledge of other relevant languages is desirable, Arabic speaker is an advantage.
Excellent interpersonal and presentation skills.
Ability to pass detailed background check
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Contact:
Reference: CatererGlobal/17002IKU
Job ID: 77858222
APPLY
Location: United Arab Emirates, Middle East
JOB SUMMARY
The Senior Manager/Training Global Safety & Security manages the security training program for security personnel using specialized knowledge in the physical and social science fields to:
Serve as a trainer to property based security directors and their staff
Serve as a subject matter expert related to all areas of crisis management, including terrorism, natural disasters, and pandemics
Assist Area/Continent Security Directors to ensure the Marriott International crisis plan at high-risk properties is current and crisis management procedures are followed effectively
Using in depth knowledge of terror organizations and their tactics, develop relevant training and countermeasures
Use advanced security technical skills to determine appropriate methodologies to implement countermeasures
Identify and recommend new advances in security technology and when approved train security personnel in effective use
Monitor trends related to political instability, terrorism and crime
Ensure effectiveness of threat condition implementation as mandated in the Marriott Crisis Management Plan
Serve as a close advisor on security issues to the Vice President of Global Safety and Security
Coordinate and conduct security training programs for new hotels in high-risk locations
Identify training and development needs aligned with the level of risk by location
Ensure the delivery of crisis training programs, GS&S Academy and Global Security University (GSU).
SCOPE / BUSINESS CONTEXT / CANDIDATE PROFILE
Scope
Properties: Hotels operating under TC Red and TC Orangein Middle East & Africa Continent
Countries within the Middle East & Africa that have hotels operating under TC Red and TC OrangeBusiness Context
Diverse cultures with complex security situations
Evolving trends in terrorist organizations and tactics
Health and safety issues in the Middle East & Africa
Extensive travel
New properties requiring advanced physical safety and security measures
Diverse laws and cultures requiring in depth knowledge and adaptation
Politically unstable environment
Independent work environment requiring a high degree of self motivation
Technical Expertise (Learning and Applying Personal Expertise)
The following are specific responsibilities and contributions critical to the successful performance of the position:
MAJOR RESPONSIBILITIES:
Identifies and facilitates the appropriate security training program offerings for targeted properties in high-risk countries
Reviews security measures in high-risk hotels and assists hotel with implementing threat condition procedures
Conducts threat assessments to determine effectiveness and compliance with threat condition procedures
When required, assists in design specifications of physical security counter measures for new properties
Assists property based loss prevention/security directors to facilitate training programs for hotel staff
Focuses on networking with security leaders of corporate accounts and strengthen relationships with Embassy RSO's
Works with Area/Continent Security Directors to continually train security personnel at high-risk locations and update procedures related to crisis management
Serves as the subject expert on crisis management to the Continent AVPs, COOs and Presidents
Conducts needs assessment regularly and gathers information from stakeholders, etc.
Builds network of property based security trainers to deliver programs locally. Champions their development and conducts observations of local trainers
providing feedback and ensuring consistency of programs.
Liaisons with property-based security directors serving as resource to help ensure property-based training plans are appropriate and meet the needs
Serves as resource in the development of new web-based training programs
Effectively manages the day-to-day logistics and coordination of program offerings ensuring appropriate materials are available, enrollment, etc., are handled appropriately
Proactively identifies when new training programs are needed, coordinating with corporate team resources to handle scheduling
Uses consultative and supportive skills with regional teams, general managers, executive committee members and security directors to ensure commitment to all training initiatives
Serves as resource to other disciplines and assist as appropriate
Performs other duties as assigned to meet business needs and/or as directed by the Vice President of Global Safety and Security
COMMUNICATION RESPONSIBILITIES:
Provides a detailed report on each property training course, including recommendations to the Area/Regional Director and Vice President, Global Safety and Security
Provides an analysis of training activities on a quarterly basis to the Continent Directors and Vice President, Global Safety and Security
Reports out on training activities at Global Safety and Security Staff Meetings
Candidate Profile
Experience
Progressive work experience in the security field, lodging knowledge preferred
Working in different countries, demonstrating cultural adaptation
Prior residential experience in the areas of responsibility required
At least five years or more of security experience in the area of security training preferred
Extensive experience with physical security measures in high-risk locations
Extensive knowledge of security technology in high-risk locations, i.e., x-ray machines, explosive detection devices, metal detectors, explosive dogs, etc.
Extensive experience and familiarity with firearms and explosives in high-risk locations
Experience in living and working in high-risk environments
Experience in training foreign nationals in physical and operational security measures highly desirable
Skills and Knowledge
Knowledge of property emergency plans, safety and security guidelines, and crisis management
Knowledge of terrorist organizations and tactics, techniques and procedures
Knowledge of terrorism countermeasures
Effective decision making and problem-solving skills
Knowledge of governmental regulations and safety standards for countries in the high-risk areas
Understanding of "duty of care" principles
Good negotiation skills
Strong communication skills (verbal, listening, writing)
Strong training facilitation and presentation skills
Significant experience in training delivery and instructional design
Demonstrated leadership in worldwide initiatives and program/process implementation
Thinks strategically and demonstrates connectivity with training strategy and overall security goals
Demonstrated ability of effectively implementing and influencing cross functional projects successfully
Education or Certification
University degree preferred
Must be fluent in English. Proven ability to write effectively and professionally in clear, concise English.
Knowledge of other relevant languages is desirable, Arabic speaker is an advantage.
Excellent interpersonal and presentation skills.
Ability to pass detailed background check
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Contact:
Reference: CatererGlobal/17002IKU
Job ID: 77858222
APPLY