Location: Nigeria
Department:Crisis and Security Consulting(CSC)
Job Purpose
To support and drive the CSC business with a focus area on excellence in operations management
& client engagement. The individual will ensure the delivery of commercial, administrative and
world class operational support and competence.
Tasks and Responsibilities
Operational Management
To support the Operations Director and Associate Director, CSC in the management or Nigerian clients and engagement of business development
To assist in the day-to-day management of embedded consultants and client requirements in Nigeria and across West Africa
Support other Operations Managers with the management of all engagements tasks throughout (West) Africa as required
Ensure proficient cross functionality in the administration of all operations in close collaboration with the Operations Manager (Nigeria)
Hands-on brand ambassador ensuring the creation and development of business opportunities with both new and existing clients
Maintaining and expanding client relationships through collaborating with clients to identify needs and opportunities to ensure delivery of high quality work
Identify and advise on opportunities to improve operations management processes and implementation
To assist in the implementation of local content strategy for the region
Promote the link between GRA analysts and embedded consultants to ensure effective lines of communication
Ensure that consultants are effectively supported by Control Risk
Engage with International SOS and Travel Security Services to identify areas of collaboration in business development and operational support
Support in the delivery of security consulting projects and tasks as might be required
Business Development
To work with the regionalmanagement team in maintaining and developing indigenous client relations in order to grow existing contracts
To provide first line commercial support to regional management,
operations management and Global Client Services in all aspects of business development;
To assist in the creation and management of sales leads
Proactively build and maintain solid relationships with decision makers and/or senior managers across the business, seeking out opportunities for collaboration
Essential
Extensive experience in a similar working environment
Operational management of a deployed team or personnel
ECOWAS passport holder
Experience operating in South and Northern Nigeria
Proficient IT skills - able to maintain online database and intranet platform for use throughout region
Excellent administrative skills
Ability to assimilate large quantities of new information and work efficiently under tight and often multiple deadlines
Excellent written and verbal communications skills
Preferred
State Security Service (SSS) and/or Professional Security Background
Qualifications and Specialist Skills
A degree in relevant disciplines and/or other appropriate professional
qualifications.
Competencies
Behaviours
Problem Solving:
Takes the initiative to proactively resolve issues within own remit and recognise when requires escalation.
Results Orientated:
Implements plans to ensure objectives are achieved or exceeded; focuses on
delivery. Shows and encourages a determination to achieve high standards.
Client Centric:
Uses own knowledge and experience to make sounds judgements or assist others with sound judgement.
One Firm:
Considers the regional and global implications of what we do in our own
areas of responsibility or team/department.
All employees are expected to display behaviors reflective of our company values that of:
Integrity and Ethics, Collaboration and Teamwork, Commitment to People and Professionalism and Excellence
.
How to apply
If your qualifications, experience and aspirations match our requirements
please email a covering letter to: xxxxxxxxx@xxxxxxxxx.com
Email available to paid up members ONLY
.
Department:Crisis and Security Consulting(CSC)
Job Purpose
To support and drive the CSC business with a focus area on excellence in operations management
& client engagement. The individual will ensure the delivery of commercial, administrative and
world class operational support and competence.
Tasks and Responsibilities
Operational Management
To support the Operations Director and Associate Director, CSC in the management or Nigerian clients and engagement of business development
To assist in the day-to-day management of embedded consultants and client requirements in Nigeria and across West Africa
Support other Operations Managers with the management of all engagements tasks throughout (West) Africa as required
Ensure proficient cross functionality in the administration of all operations in close collaboration with the Operations Manager (Nigeria)
Hands-on brand ambassador ensuring the creation and development of business opportunities with both new and existing clients
Maintaining and expanding client relationships through collaborating with clients to identify needs and opportunities to ensure delivery of high quality work
Identify and advise on opportunities to improve operations management processes and implementation
To assist in the implementation of local content strategy for the region
Promote the link between GRA analysts and embedded consultants to ensure effective lines of communication
Ensure that consultants are effectively supported by Control Risk
Engage with International SOS and Travel Security Services to identify areas of collaboration in business development and operational support
Support in the delivery of security consulting projects and tasks as might be required
Business Development
To work with the regionalmanagement team in maintaining and developing indigenous client relations in order to grow existing contracts
To provide first line commercial support to regional management,
operations management and Global Client Services in all aspects of business development;
To assist in the creation and management of sales leads
Proactively build and maintain solid relationships with decision makers and/or senior managers across the business, seeking out opportunities for collaboration
Essential
Extensive experience in a similar working environment
Operational management of a deployed team or personnel
ECOWAS passport holder
Experience operating in South and Northern Nigeria
Proficient IT skills - able to maintain online database and intranet platform for use throughout region
Excellent administrative skills
Ability to assimilate large quantities of new information and work efficiently under tight and often multiple deadlines
Excellent written and verbal communications skills
Preferred
State Security Service (SSS) and/or Professional Security Background
Qualifications and Specialist Skills
A degree in relevant disciplines and/or other appropriate professional
qualifications.
Competencies
Behaviours
Problem Solving:
Takes the initiative to proactively resolve issues within own remit and recognise when requires escalation.
Results Orientated:
Implements plans to ensure objectives are achieved or exceeded; focuses on
delivery. Shows and encourages a determination to achieve high standards.
Client Centric:
Uses own knowledge and experience to make sounds judgements or assist others with sound judgement.
One Firm:
Considers the regional and global implications of what we do in our own
areas of responsibility or team/department.
All employees are expected to display behaviors reflective of our company values that of:
Integrity and Ethics, Collaboration and Teamwork, Commitment to People and Professionalism and Excellence
.
How to apply
If your qualifications, experience and aspirations match our requirements
please email a covering letter to: xxxxxxxxx@xxxxxxxxx.com
Email available to paid up members ONLY
.