Security Officer - External Offices, Luxembourg

Employer: European Investment Bank
Location: Luxembourg
Closing date: Thursday, 25 June 2015
Job ID: 102244
The EIB, the European Union's bank, is seeking to recruit for its Corporate Services (CS) – Buildings and Logistic Department (BLD) – Facilities Management Services Division (FM-SED) – Security & Safety Unit (SEC), at its headquarters in Luxembourg, a:

Security Officer – External Offices
The term of this contract will be 4 years
The EIB offers fixed-term contracts of up to a maximum of 6 years, according to business needs,

with a possibility to convert to a permanent contract, subject to organisational requirements and individual performance.
 
Purpose
The EIB Campus is composed of three owned buildings (EKI, WKI and Crèche) and several rented buildings on the Kirchberg plateau (EIB Training centre, BHK, President and IAK buildings) with a total net office area of +/- 180,000 m².  The EIB Group has representation/liaison offices in a number of EU countries as well as
The Buildings and Logistics Department (BLD) is composed of three divisions with a total of 54 staff:

• The Facilities Management Services Division (FM-SED), in charge of facilities management services (security and safety, catering / concierge services, FM services desk, mail services, cleaning, parking, mobility and travel management) in Luxembourg. The division manages leases for rented buildings in Luxembourg and projects for external offices
• The Facilities Management Technical Division (FM-TED), in charge of technical facilities management (building maintenance, technical projects, workspace management)
• The Building Task Force, in charge of the construction of an additional on-campus building for 1500 workstations 

The Facilities Management Service division is composed of 4 units with a total of 26 staff:

• Activity Planning & Support Unit (AP)
• Real Estate Management Unit (RE)
• Service Contract Unit (SEV)
• Security & Safety Unit (SEC)
• Travel Management Services Team 

The Security & Safety Unit is responsible for the physical security and safety of EIB Group staff and buildings in Luxembourg and the EIB Group external offices. It monitors the security of staff in external offices and ensures professional management of incidents and crises. The Unit is composed of a Head of Unit and 4 staff members.
The Security Officer – External offices will manage security services for the EIB External offices and overseas residences. Furthermore, s/he provides back-up for security and safety matters at the EIB Group office buildings in Luxembourg.  S/he will actively contribute to the definition of strategies, policies and procedures for the management of crises and corporate evacuation scenarios.
Operating Network
The Security Officer – External offices will report to the Head of Security & Safety Unit.  On a bi-monthly basis, the Security Officer will perform call-out rotas.
This position requires a high sense of responsibility, flexibility and availability in the event of a crisis or incidents that may affect the safety of the EIB Group members. In addition, the position requires a high level of confidentiality, discretion, diplomacy and excellent interpersonal and communication skills at all levels.
Internally s/he will interact with Travel Management Services Team, Personnel, other BLD units/divisions (in particular Technical Division), Business Continuity / Crisis team and all EIB Group Directorates, mainly Corporate Services.
Externally, s/he will interact with EU group “Emergency Response Plan”, counterparts within EU institutions, Control bodies and administrations in the areas of security and safety, rescue services, police, Haut Commissariat à la Protection Nationale, etc.
Accountabilities
Under the supervision of the Head of Unit, the Security Officer – External offices will be responsible for:

• Implementing operational security policies and procedures and making suggestions to improve all unit activities ensuring a high quality of service, this may include:
  • Participating in the design of the service requirements and service delivery criteria for local and overseas crisis management, safety and security activities
  • Establishing training for external offices security standards and procedures for EIB Group members.
  • Defining performance indicators and levels for security services contract monitoring
• Coordinating security services for external offices and residences and supporting security matters for the EIB Group office buildings in Luxembourg, this may include:
• Identifying security requirements for external offices, in conformance with the applicable security protocols
• Managing security arrangements and providing advice for staff located in external offices
• Developing and delivering continuous risk and threat assessments in own area of responsibility
• Monitoring contract executing and ensuring quality for outsourced contracts in line with BLD contract management policies and procedures
• Developing training and communication methodologies for travel security matters
• Contributing to BLD’s quarterly and annual reporting for own area of responsibility
• Providing  advice and recommendations in own domain and proposing appropriate solutions and actions; such as following-up on political developments that may have an effect on the security of staff working and living overseas
• Supervising day-to-day operational work, provide direction for external workers / consultants, where applicable 

Qualifications

• University degree (MSC or PGDip or equivalent) in a relevant field (Security Management or Risk, Crisis & Disaster Management)
• Experience in a financial service institution would be an advantage
• At least 3 years’ professional experience in physical security
• Proven ability to conduct security and threat assessments
• Experience in incident and crisis management
• Experience in managing outsourced services contracts
• Experience in overseas security
• Experience in international/foreign security affairs would be an advantage

Key technical/professional knowledge and skills

• Excellent knowledge of corporate security management standards and procedures
• Knowledge of latest global security challenges and best practices
• Excellent knowledge of risk management methodologies and practices. A certification in Security Risk Management would be considered an advantage
• Excellent knowledge of contract management methodologies
• Good knowledge of procurement regulations and practices
• Sound knowledge of security technologies, specifically CCTV, access control, intruder detection and physical security systems / products
• Good understanding of the EIB mission, strategy, policies, procedures, organisation and objectives
• Ability to develop and write/produce clear procedures and reports
• Proven ability to work in an international environment
• Excellent command of French and English, both written and oral. Knowledge of a third European language would be an advantage

Competencies

• Analysis and problem solving
• Negotiation
• Developing relationships
• Stress tolerance
• Flexibility
• Drive and persistence
• Integrity
• Quality and results focus

Deadline for applications: 25^th June 2015

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We believe that Diversity is good for our people and our business. We promote and value diversity and inclusion among our staff and candidates; irrespective of their gender, age, nationality, race, culture, education and experience, religious beliefs, sexual orientation or disability