Jun 12, 2015

Security Guard

Employer:Hilton Surfers Paradise
Location: Australia
Job Number: HOT01N1M
A Security Guard with Hilton Worldwide keeps constant vigilance of activity on and around the hotel property and reports and manages incidents with the intent of ensuring the safety of Guests, Team Members, and others.

What will it be like to work for this Hilton Brand?With thousands of hotels in 93 countries, Hilton Worldwide offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget.

If you understand the importance of a proper welcome and know how to offer an exceptional hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Worldwide. Because it’s with Hilton Worldwide where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. We're Hilton Worldwide. Welcome.

What will I be doing?

As a Security Guard, you are responsible for the safety and security of all Guests, Team Members and contractors, and visitors while at the hotel. A Security Guard is also responsible for the safety and security of the hotel premises. Specifically, the Security Guard will perform the following tasks at the highest level of service:

Maintain the security and safety of the hotel, Guests, and Team Members and their property by providing constant vigilance in and around the hotel premises
Act promptly in the event of a circumstance that requires attention
Ensure all fire fighting equipment requirements are met and maintained
Assist Management in dealing with any incidents that arise within the hotel
Follow all Occupational Health & Safety rules upheld by the hotel
Perform other duties as requested by the Security Manager to ensure the smooth operational of the hotel
Demonstrate exceptional customer service when engaging with Guests.
Perform regular patrols in our retail precinct including static guard duties.
Front Door duties provide a welcoming environment for Guests and provide information about the hotel including directions.

What are we looking for?

A Security Guard serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

Previous security experience Minimum 3 Years, preferably working within an industry which monitored large volumes of people movement
Current and working knowledge (proof of valid qualifications required) of fire, safety, security license, RSA and first aid certificate
Strong inter-personal and communication skills
Excellent personal presentation
Ability to work without close supervision
Strong work ethic
It would be advantageous for you to demonstrate the following capabilities:
Experience in a similar position within a 5 star hotel or resort environment
Passion for delivering exceptional levels of guest service


What benefits will I receive?
Our team are responsible for living up to our brand promise of ‘ensuring that every guest feels cared for, valued and respected’ we achieve this by ensuring our Blue Energy culture is alive in each of our hotels. Blue Energy is the unspoken energy and passion behind each of our dedicated team members who are focused on making a difference. It links our vision ‘To fill the earth with the light and warmth of hospitality’ – to our values of ‘Hospitality’, ‘Integrity’, ‘Leadership’, ‘Teamwork’, ‘Ownership’ and ‘Now’. As a Hilton team member you can expect to receive;
• A competitive industry wage and generous benefits
• Team member only discount - global Hilton room rates
• Membership with ‘Hilton Rewards’ Australasian benefits program
• Discounts of up to 50% on products and services in participating Hilton outlets
• Access to Hilton University training, offering more than 2500 learning programs
• Career development planning and opportunities

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