Global Security Operations Manager

Employer:Amazon.com, Inc
Location:Seattle, Washington

Job ID: 300560

Job Description

The Manager, Global Security Operations, assists in creating security policy and provides the related security support for Amazon’s Fulfillment Centers (FC), Customer Service Centers (CS), and Transportation Centers across the globe. The Manager supports locations with their understanding of security and loss prevention requirements, how to implement them and to validate that they are adhering to them to ensure that our employees, third party vendors and visitors, and our assets (data, fixtures and equipment) are secure and that the organization is prepared to properly respond to various security related emergencies. The Manager will work with cross functional teams to develop, train related staff and associates on policies and procedures that ensure proper access control is maintained, Global Physical Security Standards are adhered to, and assets are protected. He/she will support internal customers in the development of the actions needed to resolve identified issues and mitigate risks. This position is based in Seattle, WA and reports to the Physical Security Program Manager. The Manager should have the following competencies:

• Communicate with Site Security Facilitators to define standardized processes
• Assist in development of programs to insure the physical protection of all employees, data and assets
• Contribute to efficient operation of all facilities through compliance of all physical security and loss prevention policies reducing shrink exposure
• Continually review, analyze and evaluate effectiveness of existing policies
• Review operational processes identifying shrink potential and put forth remediation recommendations
• Establish and implement effective, predictable and measurable procedures/processes
• Work with supervisors and internal customers to establish, provide and agree on, clear goals, objectives, and performance delivery outcomes and timelines
• Assist in development/implementation of physical security and loss prevention training and awareness programs
• Establish and maintain effective relationships with Security Integrations Group, Information Security, Network Engineering, Customer Service and Corporate Systems Teams

Basic Qualifications:

• BS degree in security, loss prevention, criminal justice or related field
• 5+ years of experience in one or all of the following disciplines; corporate security management, logistics loss prevention, security and asset policy development, TAPA, transportation/supply chain security, guard force utilization, and investigations
• 2+ years as a security manager in a global corporate environment
• Excellent communication and presentation skills
• Ability to interact with all levels within the organization
• 2+ years of experience in customer service driven environment
• Proficiency in all Microsoft office applications
• Ability to travel 30% of time
• Ability to stand long hours, lift 20 pounds and work at times in an industrial environment

Preferred Qualifications

• MBA or Master’s in a related field
• Customer focused and results oriented manager that possesses strong influencing skill and is comfortable working in a fast-paced and multi-tasking environment
• Proven ability to work with and effectively persuade facility site leaders and senior management
• Analytical manager experienced in performance based, action and results oriented management, strong project manager and effective problem-solver
• Lean Six Sigma and/or Green/Black Belt Certified
• French, Germany, Chinese or Japanese language skills are a plus

Amazon is an equal opportunity employer.

How to Apply visit:  https://us-amazon.icims.com/jobs/300560/manager%2c-global-security-operations/job