Employer: The Ritz-Carlton Hotel Riyadh
Location :Saudi Arabia
Ref : 14001JGF
Location :Saudi Arabia
Ref : 14001JGF
Conduct key control audit, monitor electronic key boxes,
issue/receive master keys, radios, and beepers; ensure the safekeeping
of these items. Patrol all areas of the property; assist guests with
room access. Monitor Closed Circuit Televisions and alarm systems.
Respond to accidents, contact EMS or administer first aid/CPR as
required. Assist guests/employees during emergency situations. Notify
appropriate individuals in the event of accidents, attacks, or other
incidents. Defuse guest/employee disturbances. Call for outside
assistance if necessary. Complete incident reports to document all
Security/Loss Prevention related incidents. Resolve safety hazard
situations. Escort unwelcome persons from the property. Report to scenes
of vehicle accidents/thefts. Call for assistance using proper code
responses. Complete a Loss Prevention shift summary/daily activity
report. Maintain confidentiality of all reports/documents; release
information only to authorized individuals. Provide proper paperwork to
employees requiring outside medical treatment. Type, proofread, and copy
security reports. Assist management in training, and motivating; serve
as a role model. Assign and ensure work tasks are completed on time.
Follow all company policies and procedures; report accidents,
injuries, and unsafe work conditions to manager; ensure uniform and
personal appearance are clean and professional; maintain confidentiality
of proprietary information; protect company assets. Welcome and
acknowledge all guests according to company standards; anticipate and
address guests' service needs; assist individuals with disabilities;
thank guests with genuine appreciation. Speak with others using clear
and professional language; prepare and review written documents
accurately and completely; answer telephones using appropriate
etiquette. Develop and maintain positive working relationships with
others; support team to reach common goals; listen and respond
appropriately to the concerns of other employees. Ensure quality
assurance expectations and standards. Move up and down stairs/ramps. In
addition some states may have additional licensing/registration
requirements to be considered for this position. Move, lift, carry,
push, pull, and place objects weighing less than or equal to 10 pounds
without assistance. Perform other reasonable job duties as requested by
Supervisors.
The Ritz-Carlton is an equal opportunity employer
committed to hiring a diverse workforce and sustaining an inclusive
culture. The Ritz-Carlton does not discriminate on the basis of
disability, veteran status or any other basis protected under federal,
state or local laws.