Employer: Fairmont Hotels
Location: Southampton Bermuda
Supervises and coordinates the activities and Security Officers to maintain the security and safety of guests, employees and property. Conducts briefing and coordinates training and special assignments as required.
Hotel Overview: Reigning from Bermuda''s highest point, over a majestic 100 acre estate, The Fairmont Southampton is located on the southern shore of Bermuda. The Fairmont Southampton has been the island''s premier luxury resort since its opening in 1972 and is regarded as a leader in the hospitality industry on the island.
Location: Southampton Bermuda
Supervises and coordinates the activities and Security Officers to maintain the security and safety of guests, employees and property. Conducts briefing and coordinates training and special assignments as required.
Hotel Overview: Reigning from Bermuda''s highest point, over a majestic 100 acre estate, The Fairmont Southampton is located on the southern shore of Bermuda. The Fairmont Southampton has been the island''s premier luxury resort since its opening in 1972 and is regarded as a leader in the hospitality industry on the island.
Summary of Responsibilities:
Reporting to the Director of Loss Prevention & Safety, responsibilities and essential job functions include but are not limited to the following:
APPLY TODAY:Whether you''re launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That''s why you''ll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London''s The Savoy, New York''s The Plaza, and Shanghai''s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!
Shift: Rotating / Shift Work
Travel: No
Closing Date: Ongoing
Req ID: SHP00446
Reporting to the Director of Loss Prevention & Safety, responsibilities and essential job functions include but are not limited to the following:
- Consistently offers professional, engaging and friendly service
- Ensuring the overall safety of hotel guests, colleagues and property
- Participating as a member of the Emergency Response Team and responding to all emergency situations including fire, weather-related, accidents, safety concerns and calls for medical assistance
- Providing First Aid and CPR as required
- Patrolling assigned area(s)
- Investigating and preparing computerized reports on incidents, accidents, complaints, criminal activity, crisis situations and hazards
- Supervising, training and developing Security Officers includes assisting with evaluations
- Preparing duty schedules to ensure acceptable coverage
- Conducting and participating in briefings and meetings as required
- Conducting key control audits and maintaining key control records
- Assisting guests regarding hotel facilities in an informative and courteous manner
- Enforcing and following department policies, procedures and service standards as well as all Health and Safety policies
- Enhancing job knowledge: participating in educational opportunities, reading related publications etc.
- Other duties as assigned
Employee Status
Qualifications:- 3 years previous related experience including a minimum of one year in a supervisory capacity
- Knowledge of alarm and fire systems, security and health and safety procedures and practices etc.
- Valid drivers licence (Intermediate Truck)
- Exceptional communication (verbal and written), interpersonal, teamwork, observation and problem solving skills
- Proven guest service skills
- Must be alert, accountable, reliable and flexible
- Able to work efficiently under presssure and cohesively within a team in a fast paced multi-cultural environment
- Computer literate in Microsoft Office Suite of applications required
- Constant standing and walking throughout shift
- Occasional kneeling, pushing, pulling, lifting
- Occasional ascending or descending ladders, stairs and ramps
APPLY TODAY:Whether you''re launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That''s why you''ll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London''s The Savoy, New York''s The Plaza, and Shanghai''s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!
Shift: Rotating / Shift Work
Travel: No
Closing Date: Ongoing
Req ID: SHP00446