Main Duties:
To manage the department according to the established concept statement providing a safe, secured, courteous, professional, efficient and flexible service at all times, following the hotel Standards of Performance.
To have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks in the assigned Place of Work to the standard set.
To assign responsibilities to subordinates implementing Multi Tasking principle and to check their performance periodically.
To maintain a pool of qualified part time employees, where necessary in conjunction with the Human Resources Department.
To implement a flexible scheduling based on business patterns.
To conduct daily pre-shift briefings to employees on rooms occupancy, arrival & departures, functions / event and special attention that is needed.
To have a thorough understanding and knowledge of all hotel related service and products have the ability to make recommendations to hotel guests.
Attn: Human Resources
1 Voznesensky Prospekt
St. Petersburg, 190000
Russia
Tel: 7 (812) 339-8034
fax: 7 (812) 339-8033
To manage the department according to the established concept statement providing a safe, secured, courteous, professional, efficient and flexible service at all times, following the hotel Standards of Performance.
To have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks in the assigned Place of Work to the standard set.
To assign responsibilities to subordinates implementing Multi Tasking principle and to check their performance periodically.
To maintain a pool of qualified part time employees, where necessary in conjunction with the Human Resources Department.
To implement a flexible scheduling based on business patterns.
To conduct daily pre-shift briefings to employees on rooms occupancy, arrival & departures, functions / event and special attention that is needed.
To have a thorough understanding and knowledge of all hotel related service and products have the ability to make recommendations to hotel guests.
To be fully conversant with every detail of the hotel layout and the location and functions of :
To handle investigation and report all claims regarding thefts, accidents, injury, property damage, vandalism and trespassing from either guests, visitors or hotel personnel with the assistance of local police if necessary.
To handle all tasks with diplomacy, tact, appropriate discretion and efficiency.
To monitor and control the movement of all employees leaving or entering the hotel through the employee entrance.
To implement with the Director of Human Resources employee baggage checks and periodical locker searches as required.
To establish with the Director of Engineering and Learning Manager a helpful and effective in-house training course on Fire Prevention and Occupational Health and safety; to ensure its implementation and periodical updating.
To ensure that all new staff members are briefed and / or trained in Fire Prevention / Fire Fighting Procedures relevant to their position.
To record and strictly control the issuing of all master keys and other keys within the hotel according to the established key policies and procedures and to report any discrepancy immediately to General Manager and Director of Finance.
To co-ordinate ongoing “Non Patterned” patrols of guest floors, public areas, outlets, offices and all other areas within – and around the hotel as specified in the Security Operations Manual.
To review all reports prepared by Security Officers to ensure complete information, relevance, accuracy and follow-up points.
To maintain a systematic distribution policy for all routine patrol and reports to accommodate prompt management review.
To provide guard escorts to cashiers upon shift-ends from outlet to hotel safe, and General Cashier from hotel to bank whenever required.
To co-ordinate and organize with Director of Engineering the training of an effective In-House Fire Brigade, with periodical refresher courses and exercises for both In-House Fire Brigade and departmental trainers and conduct monthly fire drills.
To review scheduled functions, group or VIP arrival events and discuss special instructions with all relevant departments.
To conduct vulnerability assessments in conjunction with Heads of Departments to identify potential risk issues and liability factors, proposing corrective measures where necessary.
Requirements:
5+ years of experience as Director of Security in international company, preferably international hotel chain.
Good English.
Good communication skills, stress resistant, attentive to details.
Hard working, team player, self-starter, ready for the challenging job.
Experience in working with the city authorities.
Conditions:
Competitive salary and bonuses.
Work in the international team.
Career growth.
- Sprinkler system and smoke detectors
- Fire fighting equipment and emergency exits
- Fire control room and fire indicator panels
- Emergency evacuation / public address systems
- Emergency assembly area outside hotel
- Fire / bomb threat and security procedures
- Lifts - emergency phone numbers
- First aid equipment
To handle investigation and report all claims regarding thefts, accidents, injury, property damage, vandalism and trespassing from either guests, visitors or hotel personnel with the assistance of local police if necessary.
To handle all tasks with diplomacy, tact, appropriate discretion and efficiency.
To monitor and control the movement of all employees leaving or entering the hotel through the employee entrance.
To implement with the Director of Human Resources employee baggage checks and periodical locker searches as required.
To establish with the Director of Engineering and Learning Manager a helpful and effective in-house training course on Fire Prevention and Occupational Health and safety; to ensure its implementation and periodical updating.
To ensure that all new staff members are briefed and / or trained in Fire Prevention / Fire Fighting Procedures relevant to their position.
To record and strictly control the issuing of all master keys and other keys within the hotel according to the established key policies and procedures and to report any discrepancy immediately to General Manager and Director of Finance.
To co-ordinate ongoing “Non Patterned” patrols of guest floors, public areas, outlets, offices and all other areas within – and around the hotel as specified in the Security Operations Manual.
To review all reports prepared by Security Officers to ensure complete information, relevance, accuracy and follow-up points.
To maintain a systematic distribution policy for all routine patrol and reports to accommodate prompt management review.
To provide guard escorts to cashiers upon shift-ends from outlet to hotel safe, and General Cashier from hotel to bank whenever required.
To co-ordinate and organize with Director of Engineering the training of an effective In-House Fire Brigade, with periodical refresher courses and exercises for both In-House Fire Brigade and departmental trainers and conduct monthly fire drills.
To review scheduled functions, group or VIP arrival events and discuss special instructions with all relevant departments.
To conduct vulnerability assessments in conjunction with Heads of Departments to identify potential risk issues and liability factors, proposing corrective measures where necessary.
Requirements:
5+ years of experience as Director of Security in international company, preferably international hotel chain.
Good English.
Good communication skills, stress resistant, attentive to details.
Hard working, team player, self-starter, ready for the challenging job.
Experience in working with the city authorities.
Conditions:
Competitive salary and bonuses.
Work in the international team.
Career growth.
Contact:
Four Seasons Hotel Lion Palace St. PetersburgAttn: Human Resources
1 Voznesensky Prospekt
St. Petersburg, 190000
Russia
Tel: 7 (812) 339-8034
fax: 7 (812) 339-8033