Reporting to Senior Manager of Authorization and Card Security Team, you will be in charge of the following areas
- Oversee Fraud related tasks to mitigate fraud risk at a control level.
- Review and maintain operating guidelines to achieve effective fraud control
- Supervise and provide coaching to team members & fraud monitoring staff
- Develop and maintain fraud prevention and detection tools
- Analyze and recommend new fraud trends and necessary actions in a timely and professional manner
- Act as AML contact in Card Centre
- Review dispute and fraud cases to ensure prompt and adequate measures are taken in place
- Liaise with Law Enforcement and Card Associations Security Teams
To meet the challenge, you should have the following qualifications and attributes:
- University graduate with minimum 5 years relevant experience or secondary education with 8 years relevant experience
- In-depth knowledge in Credit Card Fraud, Disputes Rules and Regulations are a must
- Proficiency in both English and Chinese
- Good interpersonal and communication skills
- Proficient PC skills
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Assistant Manager, Card Security
