Aug 24, 2019

Corporate Investigator , Costa Rica

Employer: AT-Risk
Location: Costa Rica, San Jose

Salary: $75,000


The Corporate Investigator is responsible for investigating reports of internal theft, vandalism, fraud, threats and workplace violence. The Corporate Investigator utilizes technology, analysis, interviewing and assessment techniques to protect and safeguard personnel, information and assets. Investigations range from routine to moderately complex. Corporate Investigators work as a team, providing expertise and resources to local security personnel involving locations and security personnel across the globe, and are expected to embrace the concepts of continuous process improvement, innovation and shared risk management. This position is one of the Corporate Investigations team’s key liaisons with regional and local teams tasked with ensuring a safe and secure work environment. This position reports directly to the Corporate Investigations Operations Manager.


· Analyze CCTV video, access control systems and other data collection capabilities, in response to incidents in order to identify behaviors, root causes, locations, potential evidence, and/or person(s) involved.
· Organize, prioritize and investigate multiple incidents, as part of a growing caseload, with overlapping deadlines and client imposed priorities.
· Collect, document and preserve video, still images, documents, and other materials connected to an investigation and maintain it as part of the investigations workflow and case adjudication process.
· Conduct interviews of victims, witnesses and persons of interest utilizing established interviewing techniques and skills specific to corporate investigations
· Conduct investigations related to threats originating from external sources outside the company, and internal incidents and issues such as theft of client assets or intellectual property, vandalism, and workplace violence or threats of violence or suicide.
· Utilize a structured investigative workflow and case management system to track and close investigations and analyze trends and patterns in order to identify causation, mitigate loss, and change processes to prevent future incidents.
· Possess highly developed written and verbal communication skills, clear and precise writing skills, effective interpersonal skills - the ability to empathize and verbally connect with people during both stressful and non-stressful situations, while facilitating the accurate recollection of conversations, interactions and observations using non-threatening, non-coercive questioning and open ended conversation.
· Participate in training and mentoring opportunities, be willing to share knowledge with co-workers, and provide training to others for those skills and/or knowledge areas you have achieved a journeyman level or better competency.
· Be able to conduct and manage investigations utilizing both automated and manual tools, such as Adobe Photoshop, Adobe Acrobat DC, Adobe Lightroom, Adobe Bridge, Microsoft Word, Lenel, Amazon Chime, Microsoft Outlook, and a cloud-based case management system.
· Be able to pass a background investigation
· Complete and maintain a Washington State Guard Certification - all documentation and fees are the responsibility of the employee unless otherwise noted.
· Be able to obtain and maintain a Private Investigator’s license for the State of Washington - all documentation and fees are the responsibility of the employee unless otherwise noted.
· Compile and publish case management metrics
· Other duties as assigned

Have a Bachelor’s Degree (preferred)
Have 4+ Years’ experience working in the Corporate Investigations, Law Enforcement, Security Operations, Incident Management or related field
Be able to write and speak Spanish fluently
Have familiarity with the ASIS Professional Investigator’s Manual and the (ASIS) ANSI Standard for Investigations.
Have prior experience in conducting in depth and complex corporate, product, and/or vendor investigations
Have developed investigative and analytical skills specific to a corporate high-tech environment, including CCTV video review and preservation, an understanding of Chain of Custody, and knowledge of the methods of investigation.
Be willing to learn new methods and approaches to seemingly familiar problems/situations
Have experienced the benefits, and understands the value, of being a team player in a corporate culture that relies on diversity and shared goals to break through obstacles and solve problems; and how one individual, who doesn’t understand or embrace these values, can undermine, divide and derail their team’s motivation and effectiveness.
ATAP Certified Threat Manager (Desired) and/or a familiarity and experience with the investigation of workplace violence cases/issues/incidents utilizing the wavr-21 approach to risk assessment.
Have experience using the Wicklander-Zulawksi interview methods (Preferred, but not required).
Have experience using a variety of software, including open source databases, web browsers, remote desktop, BriefCam, and Sharepoint.


· Data Conception: Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things.

· Interpersonal Communication: Requires the ability of speaking and/or signaling people to convey or exchange information related to security enforcement. Includes giving assignments and/or directions to co-workers or assistants.

· Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions related to security enforcement. The worker needs to relate to people in situations involving more than giving or receiving instructions under stressful situations. Must be adaptable to performing under considerable stress when confronted with an emergency.

· Technical Skills: Requires ability to utilize skills relating to computers and electronic devices and grasp related processes; ability to operate and activate computer as it relates to security and access controls.

· Environmental Conditions: Exposure to a variety of environmental conditions, including temperature changes (cold and heat), weather conditions, indoor and outdoor activities, and may be in close quarters for extended periods of time.

Paid holidays
Up to 7 weeks PTO
Personal Gym Reimbursement

AT-RISK International is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, protected veteran status

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