Location: Johannesburg, South Africa
A client facing and fee earning role to provide direct support to Control Risks’ clients from within our crisis and security consulting practice. The consultant will be required to deliver security risk consulting and crisis management services principally across Southern Africa. The consultant may also be required to deliver or support projects across the wider Europe/Africa region.
Tasks and Responsibilities
The consultant will be expected to:
Undertake consulting tasks such as operational security reviews and security audits.
Deliver security awareness training and conduct security planning tasks.
Support senior team members in undertaking broader crisis and security consulting tasks as directed.
Support the maintenance of a network of appropriately skilled subcontractors who may be used to deliver CSC work if required
Contribute to the development of the service by identifying opportunities for improving the value our services provide to clients.
Liaise closely with relevant country experts, colleagues from other departments, and the client directly to ensure the services we provide are high-quality and answer client needs.
Service consultancy assignments
Lead and participate in client engagement
Ensure that practices, policies, strategy and services are fully aligned with client need
Maintain and develop long-term client relationships; acting in conjunction with key account managers
Maintain time and expense records to ensure accurate invoicing in accordance with company procedure
Delivery of tasks for clients on time, on budget, to the highest standards
The role will involve significant travel to client sites in Southern Africa and additionally to other Control Risks offices
From time-to-time the role may require consultants to support in crisis or emergency evacuation situations, sometimes requiring short-notice and/or extended deployment to the field.
Work with the Director and relevant account/relationship managers and partners to identify and qualify new business opportunities for clients in the region.
Deliver or oversee consultancy proposals and responses to client requests in a timely manner and to a high standard to maximise chances of success both through direct proposal-writing and submissions to clients or assistance to proposal-writers in other departments.
Contribute to marketing activities
Participate in client meetings and develop long-term client relationships
Work effectively with Control Risks’ diverse departments and offices in Africa and beyond to develop business
Actively contribute and support activity within CSC Europe and Africa team
Be the regional SME for CSC
Knowledge and Experience
Strong management consulting and communication skills (including concise and accurate written skills).
Project management skills
Ability to rapidly build relationships with senior-level clients and other Control Risks consultants globally.
Experience of working independently; a ‘self-starter’
Knowledge of relevant international / security risk standards
Practical crisis management experience
Commitment to continuous professional development
Excellent presentational and training skills
Extensive experience on-the-ground in developing countries and emerging markets, working with international companies
Management consultancy experience
Knowledge of current standards and practices used in security risk management
Qualifications and Specialist Skills
Educated to degree level or equivalent
Appropriate professional membership or qualification
Problem Solving / Decision Making
Analysis and judgement
Ability to manage sensitive situations with care
Relationship / Personal Impact
Strong interpersonal skills – building trust and rapport
Report writing in English to the highest professional standard
Ability to communicate using range of techniques with clients and colleagues alike
Attention to detail
Excellent time management skills
Proven ability to prioritise work
Administration and organisational skills
Sound knowledge of all Microsoft programmes
Owns problems, identifies and works collaboratively with the right people to solve problems quickly within own remit and in a matrix organisation.
Implements plans to ensure objectives are achieved or exceeded; focuses on delivery. Shows and encourages a determination to achieve high standards.
Uses own and wider knowledge and contributes to others to enable and make sound judgements which impact client and team.
Anticipates the needs of clients and addresses those.
Builds strong relationships, through common goals, individual contribution and support in times of need.
Understands how and where own activities and projects contribute to the financial success of organisation; understands and acts upon the financial factors that influence the business.
Operates effectively and with resilience in changing or ambiguous situations, contributes to changing environments, and actively assists those around them to adapt.
Communicates clearly and concisely using language appropriate to audience, displays sensitivity to develop constructive relationships with others; Plans and organises workload of own and others, suggests priorities as necessary.
All employees are expected to display behaviours reflective of our company values: Integrity and Ethics, Collaboration and Teamwork, Commitment to People and Professionalism and Excellence.
How to apply
If your qualifications, experience and aspirations match our requirements please email a covering letter and C.V., stating your current salary to : firstname.lastname@example.org