Regional Loss Prevention Mgr - Mexico

Employer: Amazon
Location: Mexico

The Loss Prevention Manager – Fulfillment Center (FC) leads the effort to efficiently and effectively provide security services and asset (lives, buildings, equipment, data, & intellectual property) protection within multiple locations. The Loss Prevention Manager is a key member of the operations organization, working with the FC Operational team as well as cross functional teams throughout the organization. The position oversees multiple sites and is field based.

Key Responsibilities include: 
Enhance, track, and report on metrics which are key performance indicators, allowing performance improvements so that the desired outcomes are achieved to plan and in a timely manner
Assist with investigations of internal and external theft and fraud and conduct interviews when appropriate
Effectively address security incidents including potential and actual work place violence incidents per policy as well as conduct testing of the incident response plans
Ensure that team members understand, align performance and actions with and can clearly articulate the vision and values of the organization and their department

Ensure Internal Controls per Sarbanes Oxley (SOX) requirements related to area are fulfilled
Serve as department’s liaison and security subject matter expert
Develop business cases which receive the required approval, financial and technical resources, and the support of appropriate management to enact desired changes
Maintain and update a property loss and prevention program
Manage processes for protecting classified, proprietary, and sensitive information
Maintaining and creating a good customer relationship in order to ensure complete understanding of the various customer processes and providing them good responses, regarding the security measures
Responsible for planning, developing and implementing various security plans and programs for example: Crisis Management, Physical Security, Information Protection, Emergency Responses and Incident Management
Providing proper advice and counselling to the line management on various security policies and practices
Developing and implementing the security coordinator programs and measures for providing proper training and guiding the coordinators
Control, coordinate and participate in varied and complex investigations and prepare reports or make presentations on internal investigations, losses, or violations of regulations, policies and procedures
Experience with security systems: Lenel, Perspective, etc.
Experience with C-TPAT standards
Write or review security-related documents, such as incident reports, proposals, and tactical or strategic initiatives
Train security professionals or other organization members in security rules and procedures
Plan security for special and high-risk events
Review financial reports to ensure efficiency and quality of security operations. Develop budgets for security operations
Coordinate security operations or activities with public law enforcement and other security associations
Recommend security procedures for FC´s, system development, system maintenance, access control, program models, or reporting tools
Prepare reports or make presentations on internal investigations, losses, or violations of regulations, policies and procedures
Identify, investigate, or resolve security breaches
Monitor security policies, programs or procedures to ensure compliance with internal security policies and standards, licensing requirements, or applicable government security requirements, policies, and directives
Analyze and evaluate security operations to identify risks or opportunities for improvement
Conduct physical examinations of property to ensure compliance with security policies and regulations
Communicate security status, updates, and actual or potential problems, using established protocols
Collect and analyze security data to determine security needs, security program goals, or program accomplishments
Supervise security professionals, performing activities such as hiring, training, assigning work, evaluating performance, or disciplining.

Basic Qualifications

A completed Bachelor’s Degree from an accredited university or 2+ years Amazon experience
Prior experience in law enforcement, asset protection, audit, risk management, inventory control, quality assurance, or other related field
5+ years overseeing multiple locations
2+ years experience in a customer service driven environment
Familiarity with security equipment such as intrusion detection devices, access control systems, and CCTVs
Proficient with MS Office Professional Suite, to include intermediate knowledge of Excel
Results oriented leader that possesses strong influencing skill and is comfortable working in a fast-paced ambiguous environment while prioritizing and managing multiple responsibilities
Analytical leader experienced in performance based, action and results oriented management, strong project manager and effective problem-solver
Experience leading teams and providing management, leadership and mentoring to team members as needed
Ability to take calculated risks and challenge current practices to develop and deliver innovative solutions to meet or exceed the customer expectations
Up to 25% travel (domestic)
Able to work in an industrial environment that requires walking up to 5 miles a day and ability to lift up to 20 lbs.
Fluent in both Spanish and English


Preferred Qualifications

Familiarity with Lean Six Sigma concepts desired and certification is a plus
Strong familiarity with data bases (querying and analyzing) such as SQL, MYSQL, Access, Exception Based Reporting, etc.
Experience with warehouse or distribution center services
nterviewing and Interrogation experience desired and Wicklander and Zulawski certification is a plus
Workplace Violence and/or Business Continuity experience

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