Jul 12, 2016

Quality Control Manager

Employer:Mission Essential 
Location: Iraq
Close Date:1/27/17

Mission Essential is seeking a Quality Control (QC) Manager, reporting to the Senior Director of Compliance and responsible for management of the Task Order QC program. Works directly with the Task Order Project Manager (TOPM), project staff and Linguists to promote overall QC of and standardization for processes, training, information management, reporting, performance management and continuous improvement. The QC Manager's focus is Task Order (TO)-wide uniformity and compliance with overall quality policies, procedures and processes. Manages TO QC activities; executes and updates TO QC Plan; facilitates implementation of contract-level and TO standards, processes, procedures; schedules audits and inspections; audits performance of OCONUS Linguist Life Cycle processes; verifies validity of LN testing and vetting activities; monitors annual linguist re-testing; performs evaluation of Linguist training process; tailors standard processes to meet needs of TO; enters and tracks issues in Corrective Action Request System to closure; analyzes QC data; compiles QC monthly report data and information. Position is contingent upon award. Responsible for implementation of task order Quality Control Plan (QCP). Ensures QCP is reviewed, updated and approved by Government annually or as required. Ensures all service deliverables meet quality standards and performance requirements. Responsible for monitoring key aspects of program and contract management, including subcontractor management, recruiting and staffing, security management, and linguist support processes and procedures to ensure compliance with contract and TO requirements. Responsible for periodic, routine and scheduled inspections of all aspects of contract performance. Responsible for coordinating with program office staff on identified concerns or issues. Ensures corrective measures eliminate deficiencies and recurrence. Recommends process improvements. Responsible for timely and accurate reporting on quality. Primary advisor to the TOPM on meeting all QC aspects of the TO requirements. Coordinates with the ACOR and Sr. Director, Compliance on implementation of the TO QC program. Coordinates with the TOPM for Site visits as applicable. Coordinates with the appropriate OCONUS staff sections to support the visit (logistics, transportation, billeting, etc.) and ensures the staff sections receiving the visit are prepared and have visibility on applicable processes, policies and SOPs. Establishes clear and distinct goals to be accomplished during inspections and briefs the TOPM on SAV team on the intent and reporting involved. Submits inspection reports to the TOPM and other relevant stakeholders. Maintains QC records to include schedules, compliance data, open action items and future projects. Conducts spot checks and follow ups on a scheduled and unscheduled basis, focusing on the areas of concern identified by the customer and Mission Essential management. Responsible for the development, management, validation and continuous improvement of the TO quality program. Assists in the development of OCONUS staff SOPs in order to streamline and document processes. Other tasks and duties as assigned.

Minimum Requirements
Bachelor's degree or education equivalency of 10 years of QC experience with 2 years of management experience.
Documented Quality Control Training.
Minimum five (5) years Quality Control management experience; additional management experience preferred (civilian or military staff).
Competency with project management software tools and program portals.
Knowledge and understanding of the most recent version of U.S. Government regulations and guidance.
Active TS/SCI clearance required.
Prior experience implementing Quality Assurance programs or ISO 9001-based quality management systems.
Previous operational experience working with linguists in support of Government operations (Contractor/Military theater experience preferred).
Accounting and/or process auditing experience strongly preferred.
Valid U.S. passport.