International Security Manager (ICS) , Europe

Location: London

Closing date July 27, 2016

Your role

The International Security Manager is responsible for the implementation and continual improvement of BV’s ICS Safety Management System, including ownership of risk identification and mitigation, incident and crisis management, and safety and security audits. This role supports the logistics and operational functions of BV’s in-country and UK delivery teams.

Overall Responsibilities
To review BV’s existing Safety Management System and present cost-efficient, pragmatic and proportional recommendations to strengthen our approach
To deliver these recommendations and lead their roll out across the organisation (UK and in-country)
To support delivery staff across BV’s programme locations to comply with the Safety Management System, driving attention to detail, precision and consistency
To review the efficacy of BV’s Safety Management System through country and community level assessments of safety and security (S&S) practice; using learning to inform new iterations that better meet BV’s unique needs
Some overseas travel is expected – on average 3 weeks a year.
Our strategy

As our ICS programme grows in scope and size we are committed to ensuring the risks to our staff, volunteers and partners (including the entrepreneurs that we support) are minimized, and that incidents are dealt with effectively and professionally under all circumstances. Our objective is to continue to deliver volunteer placements that are brilliantly designed and executed; achieving industry leading development impact in challenging contexts.

There are inherent risks involved in the ICS programme, but we are committed to ensuring our programmatic growth is matched with a robust and fit-for-purpose Safety Management System. The International Security Manager is instrumental in making this happen; creating safe and secure working environments in which all programme stakeholders can thrive.
Responsibilities of the post
1. Risk assessment and mitigation
Maintain broad understanding of the security context in each of BV’s countries and communities of operation
Analyse and act upon credible information and contextual assessment of safety and security issues affecting BV operations
Inform COO & PM on changes to security situations that risk affecting one or more BV programmes
Advise programme teams on S&S implications of proposals (e.g. new programme community/country or delivery innovations) before decisions are approved
Routine and ad-hoc analysis of safety or security documentation to ensure accordance with overarching BV policies and procedures
Monitor routine operations to ensure compliance with S&S policies and procedures
Oversee and contribute amendments or additions to the Safety Management System; and associated policies and procedures
Manage S&S inductions and ongoing training of all staff
Oversee risk assessments for UK activities
Liaise with overseas staff on their future operational needs with regard to S&S
Provide remote support to delivery staff overseas in the management of safety and security
Maintain an overview of current issues related to INGO safety and security legislation, polices and sector approaches to enhance systems as appropriate
Support training at the Head Office to ensure staff are prepared to implement the Crisis Management Plan; including crisis simulation exercises.
Undertake internal safety audits of BV’s ICS programme as required
2. Incident management and review
Support overseas staff in the management and response to incidents in country during office hours
Manage the Global Emergency Phone-holder (GEP) system and take out of hours GEP responsibility according to a rota (normally one week in every 5)
Advise and support UK/in-country staff in decision-making during and after the event of a security incident
Support routine or ad–hoc investigations related to safety or security incidents and ensure learning is captured and changes to prevent recurrence are implemented in a timely manner, including monthly safety and medical reviews
Escalate threats or incidents to UKPM/COO, in accordance with the Crisis Management Plan
Ensure the Board of Directors and the UKPM are kept informed of incidents that will affect the reputation of BV and the ICS programme (if necessary)
Support communication with Next of Kin, keyworkers and referral partners during incidents and early returns
Oversee the return and quality of key information from in-country teams before, during and after each ICS programme – including risk assessments and incident reports – to allow the Board of Directors to sign off each programme before it starts
3. Other
To undertake other duties as required by the Board of Directors
Work cooperatively and flexibly with colleagues in the organisation
Develop and maintain effective relationships with relevant ICS Consortium members
Participate in and contribute cross-consortium activities
Key measures of success
All activities and locations of operation are properly monitored and risk-assessed, with appropriate mitigation strategies identified, communicated and implemented
BV staff and volunteers understand the risks they may encounter, are aware of how to keep themselves safe and have been thoroughly prepared to respond effectively where S&S incidents do occur
Incidents are properly responded to, managed and solved, with lessons captured, shared and fed into an updated version of BVs Safety Management System
BV ICS incident rates remain below cross-consortium averages
You will
Have experience of conducting professional risk assessments and designing appropriate mitigation strategies
Have experience of monitoring risk and making recommendations within an international development context
Have experience of managing crisis and critical incidents and making decisions under challenging circumstances
Have experience of effective incident monitoring and reporting
Have experience of training delivery staff in safety and security procedures
Have experience of international operational delivery and matrix management (i.e. working across different functional teams and locations outside of linear hierarchy)
Have at least 1 year’s experience working in the field in an international development context, preferably with operations of a similar duration and nature to that offered by BV
Possess knowledge of relevant UK safety legislation, safety-related issues and proven experience in proactive and reactive risk management
Have experience of being on call and dealing with situations arising at unsociable hours
Be willing to be on-call at unsocial hours
Have experience of working with young people
Be able to work well under pressure, prioritise a heavy workload and work both reactively and pro-actively
Have excellent interpersonal and communication skills; both written and verbal
Able to work consistently and collaboratively with peers and senior managers to deliver results
You might
Have actively participated in INGO Security Forums such as EISF
Have received relevant training, either through recognised professional bodies or previous employers with expertise and a proven track record in this field
Other important bits

Start Date – August 2016
Salary c. £35-45,000 depending on experience
25 days annual leave
Office 2 minutes walk from Kings Cross Station
Flexible working
Opportunities for international travel
An entrepreneurial and dynamic culture

How to apply

Please email a cover letter describing how you meet our criteria and CV to: xxxxxxxx@xxxxxxxx.com by 27th July 2016

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