Jun 28, 2016

Security Officer , Dubai

Employer: Raffles Dubai
Location: United Arab Emirates - Dubai

Ref: RDB01156

Raffles Hotels & Resorts is a collection of award-winning luxury hotels located in vibrant destinations around the world. Unique with its own distinct personality, each Raffles hotel distinguishes itself with the highest standards of product and service. The Raffles Story started in 1887 in Singapore. We are looking for talented, passionate and dedicated people who will continue the story and become part of our journey.

We offer excellent career development and growth opportunities for our colleagues who are thoughtful and welcoming, charming and graceful and provide emotional luxury to our residents and patrons every day. The stunning 19-storey pyramid that rises up in the heart of Dubai, is Raffles Dubai, an oasis for the well-travelled.
Raffles Dubai promises the exceptional standards of service inherent of the Raffles name and enhanced by Arabian hospitality values.

The essence of the experience lies in its 252 opulent Suites, the largest in the city, 9 exquisite Food & Beverage outlets and the indulging Raffles Spa. A unique, one-hectare
'Raffles Botanical Garden', depicting the four 'Elements of Life' (Earth, Wind, Fire and Water) also promises to enchant all visitors. If you are looking for a dynamic environment for growth, please join us as : Secuirty Officer

 Summary of Responsibilities:

Responsibilities and essential job functions include but are not limited to the following:
To establish chain of command and responsibility, the LPO shall be held directly responsible to the Shift Duty Security Supervisor, Assistant Operations Manager, Assistant Director and Director of Security.
Perform duties according to the Duty Roster prepared by the Director of Security or in his absence, the Assistant Director of Security. The Security Officer may be deployed at any of the following Duty Posts as enumerated thereafter: Security Control Room Duty, Lobby Duty, Loading Bay, Patrolling or Observation Duty, Back of House, VIP Parking Or at any position where operations in Security field will benefit
When on duty, the LPO shall adopt the “Service Oriented” approach in discharging of its duties in order to functions harmoniously with the concept of the Hotel as a place of hospitality
­To exercise flexibility to maintain a balance between effectiveness and unobstructiveness;
­To promote the “gentlemen” rather the “officer” image for the security service;
­To act for and on behalf of the Hotelkeeper on security matters;
­To protect the safety of guests, staff, their properties and those belonging to the Hotel;
­Assisting other Department in rendering services to the customers so as to maintain or enhance the services provided other than his primary security duties;
­To act as a host of the hotel by personally welcoming arriving guests and bidding farewell to departing guests;
­To greet guests and offer assistance;
­To lead guests whenever possible if they are uncertain of the location within the Hotel premises;
­To inform and sell other hotel facilities to all visitors of the Hotel.
Protect the hotel guests and keep the peace by
­Monitoring any undesirable elements to ensure that they do not harass, harm or embarrass the hotel guests;
­Take appropriate action to defuse any outbreak of violence or commotion within the Hotel premises;
­Intelligence gathering, from within and without the hotel of the identities and activities (modus operandi) of undesirable elements.

Good communication skills both verbal and written.
Must be able to maintain confidentiality at all times.
Understanding and ability to work in a multicultural environment. 

Secondary school education EXPERIENCE
Minimum 2 – 3 years experience in a similar role is desirable in a 5 star hotel . Job Level : Colleague Schedule : Full-time Shift : Day Job Travel : No Closing Date : Ongoing Job Number: RDB01156

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