May 14, 2016

Security Supervisor x 2

Employer: Mandarin Oriental Hotel Group
 Location:   Jakarta, Indonesia

Duties and Responsibilities
Major responsibilities:

Provide supervisory guidance and support to all colleagues in the Security Department and ensure that they perform their duties effectively.
Create a safe and secure environment for all guests and colleagues.
Assisting the manager to develop the Standard Operating Procedures for the department.
Implement the Standard Operating Procedures for the department and any relevant area in the hotel.
Assisting the manager to develop and deliver training programs for all employees on FLHSS (Fire, Life, Health, Safety, Security) and any related rules and regulations.
Review and follow-up on all incident, loss and accident reports.
Implement hotel's key control program.
Responsible for the fire life safety policies and procedures as legislated by Jakarta Fire Brigade rules and regulations.
Develop and train all colleagues in emergency procedure preparedness.
Protection of hotel assets.
Maintain a good working relationship with other departments.
Maintain liaison with local law enforcement agencies.
Set example for all colleagues to emulate by complying with all hotel policies and procedures.
To monitor and conduct surveillance on any malpractices in the hotel.
To work very closely with outsourced Security Company to ensure outsource colleagues follow all Mandarin Oriental Hotel Group policies and procedure

Financial responsibilities:
Help Security Manager and or Director of Security to manage budget/cost effectively.

Human Resources responsibilities:
Maintain a high ethical standard the Security staff would emulate.
Create a climate providing motivation, participation and opportunities for colleague initiative.
Utilize positive reinforcement techniques in handling disciplinary issues within department.


A minimum of 5 years of supervisory experience in a hospitality environment.
A minimum of 1 year experience in a luxury property will be an advantage.
Must possess a certificate of fitness as a Fire Brigade/Warden and emergency response team.
Good in written and spoken English.
Hold a diploma degree and certification of security from relevant institution, ie. POLDA

Former law enforcement experience.

Job Details
Reference # 46504

Closes: Jul 31, 2016

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