Security Manager

Employer: Hilton Hotels
Location: Kuala Lumpur, Malaysia
  • Planning, scheduling and rostering of security and safety personnel for general or policing duties on a 24-hour basis within the hotel premises and adjacent areas.
  • Planning, scheduling and rostering of security and safety personnel for general or policing duties on a 24-hour basis within the hotel premises and adjacent areas.
  • Training, instructing and guiding all security personnel regularly in order that such personnel may carry out or discharge their duties efficiently at all times.
  • Reviewing all security and safety measures, procedures, equipment and methods from time to time for protective and preventive purposes as well as to maintain efficiency and tight security & safety control.
  • Reviewing daily reports from security personnel, issuing necessary orders and counteracts unsatisfactory or irregular situations and conditions.
  • To assist the General Manager when necessary or as instructed in liaising with police and local authorities on matters of vice, gambling, theft, death, police vetting etc. and special measures and requirements for special events or functions.
  • Represents the hotel and attends monthly meetings of Police/Hotel Security Liaison Committee in discussing common problems and practices.
  • To ensure that personal files of all subordinate security personnel are kept up to date and that a proper record is maintained for their leave, personal details etc.
  • Liaise closely with all departments in matters pertaining to security and ensures that the day-to-day routine is strictly adhered to.


In the event of an emergency, to take immediate action as required under the hotel's standing regulations and to notify the General Manager as soon as possible of action taken etc.
Conduct and/or supervises investigations into reports made on fire, cases of theft and incidents and thereafter to submit the investigation reports to the General Manager without undue delay.
Ensures that a high standard of discipline and deployment of all security personnel is maintained at all times.
Observes, takes action where necessary and reports all hotel property deficiencies and safety hazards.
Maintenance of continuous surveillance of these areas that are frequented by guests and all work areas of team members.
Ensures that all hotel team members abide by the hotel's rules and regulations.
Ensures that files and records are maintained for reference and that they are kept under lock and key and not made available to subordinates for browsing.
Performs any other related duties as may be directed by the General Manager.

What will it be like to work for this Hilton Worldwide Brand?

It all starts with a warm chocolate chip cookie, a simple touch that sets the tone to create a rewarding experience for a guest's entire stay. DoubleTree by Hilton understands that doing the little things well can mean everything.

If you appreciate the little things and enjoy creating exceptional experiences through perfecting little details, you may be just the person we are looking for to work as a Team Member with DoubleTree by Hilton. Because it's at the DoubleTree at Hilton where the little things mean everything.

What will I be doing?

A Security Manager serving DoubleTree by Hilton working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
  • Organised and systematic approach to problem solving
  • Security industry experience in managerial capacity
  • Ability to listen and respond to demanding guest needs
  • Excellent leadership, interpersonal and communication skills
  • Accountable and resilient
  • Committed to delivering high levels of customer service
  • Ability to work under pressure
  • Flexibility to respond to a range of different work situations
  • Good grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • Previous experience in same or similar role
  • First Aid
  • Fire fighting qualification
  • IT proficiency
  • Fire combat training

What are we looking for?
A Security Manager serving DoubleTree by Hilton working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
  • Organised and systematic approach to problem solving
  • Security industry experience in managerial capacity
  • Ability to listen and respond to demanding guest needs
  • Excellent leadership, interpersonal and communication skills
  • Accountable and resilient
  • Committed to delivering high levels of customer service
  • Ability to work under pressure
  • Flexibility to respond to a range of different work situations
  • Good grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • Previous experience in same or similar role
  • First Aid
  • Fire fighting qualification
  • IT proficiency
  • Fire combat training

What benefits will I receive?
Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.


Requisition ID: HOT02PVK