May 16, 2016

Regional Security Manager, China

Employer: AIG
Location:  Shanghai  China
Job ID #: 132511
Estimated Travel Percentage (%): 10

At least 10 years experience with military, major law enforcement, intelligence, public or private sector security

The Security Manager – China will be primarily responsible to support the sales teams to contribute to revenue stream by means of engagement with clients and brokers as well as active operational engagement with AIG Global Security team in order to develop business and products within China.

Security responsibilities
Serves as the point of contact in China for all customer facing security related concerns, while working first hand with account managers and clients.

Work with the local sales teams in support of product marketing and sales in order to contribute to the revenue stream. This position must be available to provide subject matter expertise in support of the BU and must be capable of interacting with both the sales team and clients alike
Work with local sales teams in order to understand customer feedback in regards to services in order to better tailor and align security product and service to the customer’s needs
Attend AIG client meetings to discuss security services & support, identify additional security service requirements, prepare presentation slides, marketing material and business proposals

Work closely with key AIG corporate clients, heads of security, assist with implementation of emergency assistance protocols and processes
Work with AIG Global Security team in Houston and NY to develop security service offerings and during crisis response operations
Utilize various analytical techniques and procedures to understand and decode a wide range of intelligence information and make strategic decisions based on their knowledge of the situation on the ground
Provide Crisis Management support and oversight to AIG insured and AIG Travel team, assist with ground support and engage with key local security stakeholders while working with the AIG GSOC.
Identify potential hotspots that may pose a security threat to customers and direct priority briefings to management

Develop and maintain network of contacts in the security field to benefit both AIG clients and AIG in China
Provide AIG Global Security with intelligence information based on rapidly changing threat conditions around the world
Assess the China market by market readiness for selling new security products

Operating Environment
This role involves interaction with the AIG Global Security Operations Centers, AIG business units, AIG Travel medical and operations team, and other AIG Travel worldwide claims operations.

Key Relationships

Internal: AIG Global Security Team
Head of Assistance for China
Other AIG Travel Assist Centers
AIG China business units

External: Key customers and distributors, security providers, security intelligence network.

Position Requirements:
Bachelor's degree required
At least 10 years experience with military, major law enforcement, intelligence, public or private sector security
Significant experience dealing across Chinese markets
Regional language capabilities a pre-requisite
Network of intelligence resources is a must
Extensive knowledge and understanding of current global geo-political activity, threat conditions, and government structures.
Able to work with limited supervision and resources - must have a ‘can do’ attitude
Analytical with good business acumen
Well developed communication, interpersonal and presentation skills
Experienced at building relationships


About Us:
American International Group, Inc. (AIG) is a leading global insurance organization serving customers in more than 100 countries and jurisdictions. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange.