Risk and Operations Manager, Americas

Employer: G4S
Location: Latin America
Job Reference: G4S/TP/1895324/61526
Closing Date: March 11, 2016

Job Introduction:
G4S International Logistics (G4SI) are innovators in global and domestic secure transport solutions, part of the G4S group we are well known in the industry for our integrity and consultative approach and strive on unpredictable challenges to meet our client’s needs. Our Mission is to be the partner of choice for large organizations needing very high security solutions to international logistics risk, we achieve this through client and employee engagement and best capabilities.We make every effort to create the best place for the best people valuing skill, knowledge and expertise.

Specialising in door to door secure transportation, insurance, third party logistics, inventory/storage services and risk mitigation we are well known in the industry for our integrity and consultative approach. Banks, financial institutions, governments, mines, diamond cutters, jewellery manufacturers and retailers worldwide rely on us to protect their commercial and reputational risk while optimizing their business operations.

Our team of highly skilled professionals are supported by superior technology and our industry leading security and risk management processes are continuously reviewed and refined in order to adapt to the constantly changing risk landscape.

We strive on the unpredictable challenges faced on a daily basis and maintain a fluid and agile workforce to respond and react to change always thinking on our feet and applying sound judgement in our decision making. We value our talent and make every effort to create the best place for the best people valuing skill, knowledge, expertise and innovation.

Role Responsibility:

The successful candidate will report to the Global Risk and Operations Director. The purpose of the role is to ensure greater risk control and operational consistency. To implement, improve and ensure compliance with G4Si security and operational requirements across the Region.

The postholder will be responsible for managing and maintaining effective external relationships with customers, potential customers, G4S, Partners, Agents, Vendors, Airlines and internal relationships with G4Si.

The postholder will have responsibility for the Americas region. There will be a need to be flexible and extensive travel is required.

To develop effective relationships with the G4S Cash Services and subcontractor Security and Operations Managers, to develop greater cooperation, improved performance and greater risk control in the logistics and transportation of high value cargo such as Precious Metals, Banknotes & Jewellery.

To continually review security operations within the Region to implement, improve and ensure compliance with G4Si security requirements and procedures.
To continually review operational protocols within the Region to implement, improve and ensure compliance and consistency with G4Si operational requirements.
To develop formal and informal networks with Law Enforcement Authorities, the Airline and the Aviation sectors, to exchange security related intelligence and promote the image of G4S International within the security transportation industry.
To conduct security and operational surveys of all new security subcontractors, airports and airlines. To conduct periodic security and operational audits of current vendors and ensure company security standards and operational procedures are met.
To investigate any security incidents, losses or breach of company security regulations. Document each incident and make appropriate recommendations to minimise the risks to our insurance premium.
To investigate any operational failure or breach of standard operating procedure. Document each issue and make appropriate recommendations to minimise further service failure
To communicate and raise awareness of security incidents, attacks, losses and operational failures with all levels of staff across the Region, highlighting the impact on business profitability and performance.
To respond to security related questions from Managers and Operations Staff and recommend solutions and advice in line with company security standards and best practice.
To develop and implement standard operating procedures wherever necessary.
To conduct surveys of new lanes to include country risk assessments, operational delivery and monitor the security situation in existing operational areas.
To undertake any other duties as appropriate within their competence, as required by their superior.

The Ideal Candidate:
Skills, Experience & Knowledge

The nature of this role requires strong communication skills and appreciation of cultural differences to succeed in influencing and building credibility.
Senior level experience in the management of security risks and operational delivery.
Regional knowledge of respective markets.
Self motivated and able to work on own initiative.

The successful candidate must be able to show:
Shaping the market environment – The capacity to influence others outside the organisation to achieve the organisation’s objectives.
Setting strategic direction – The capacity to set and communicate a clear sense of direction for their area of business.
Simplifying the complex – The capacity to identify the key issues in business situations.
Engaging and inspiring people – The capacity to influence others to achieve objectives, treating people with fairness, respect, impartiality and consistency.
Driving change – The capacity to role model and drive change
Working collaboratively – The capacity to think and act in the best interest of the whole organisation.

Please note it is ESSENTIAL that the successfull candidate is fluent in Spanish.

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