Employer: Hilton Worldwide
Location: Dalian China
Position Summary
Planning, scheduling and rostering of security and safety personnel for general or policing duties on a 24-hour basis within the hotel premises and adjacent areas.
Planning, scheduling and rostering of security and safety personnel for general or policing duties on a 24-hour basis within the hotel premises and adjacent areas.
Training, instructing and guiding all security personnel regularly in order that such personnel may carry out or discharge their duties efficiently at all times.
Reviewing all security and safety measures, procedures, equipment and methods from time to time for protective and preventive purposes as well as to maintain efficiency and tight security & safety control.
Reviewing daily reports from security personnel, issuing necessary orders and counteracts unsatisfactory or irregular situations and conditions.
To assist the General Manager when necessary or as instructed in liaising with police and local authorities on matters of vice, gambling, theft, death, police vetting etc. and special measures and requirements for special events or functions.
Represents the hotel and attends monthly meetings of Police/Hotel Security Liaison Committee in discussing common problems and practices.
To ensure that personal files of all subordinate security personnel are kept up to date and that a proper record is maintained for their leave, personal details etc.
Liaise closely with all departments in matters pertaining to security and ensures that the day-to-day routine is strictly adhered to.
In the event of an emergency, to take immediate action as required under the hotel'™s standing regulations and to notify the General Manager as soon as possible of action taken etc.
Conduct and/or supervises investigations into reports made on fire, cases of theft and incidents and thereafter to submit the investigation reports to the General Manager without undue delay.
Ensures that a high standard of discipline and deployment of all security personnel is maintained at all times.
Observes, takes action where necessary and reports all hotel property deficiencies and safety hazards.
Maintenance of continuous surveillance of these areas that are frequented by guests and all work areas of team members.
Ensures that all hotel team members abide by the hotel'™s rules and regulations.
Ensures that files and records are maintained for reference and that they are kept under lock and key and not made available to subordinates for browsing.
Performs any other related duties as may be directed by the General Manager.
What are we looking for?
Organised and systematic approach to problem solving
Security industry experience in managerial capacity
Ability to listen and respond to demanding guest needs
Excellent leadership, interpersonal and communication skills
Accountable and resilient
Committed to delivering high levels of customer service
Ability to work under pressure
Flexibility to respond to a range of different work situations
Good grooming standards
Position Summary
Planning, scheduling and rostering of security and safety personnel for general or policing duties on a 24-hour basis within the hotel premises and adjacent areas.
Planning, scheduling and rostering of security and safety personnel for general or policing duties on a 24-hour basis within the hotel premises and adjacent areas.
Training, instructing and guiding all security personnel regularly in order that such personnel may carry out or discharge their duties efficiently at all times.
Reviewing all security and safety measures, procedures, equipment and methods from time to time for protective and preventive purposes as well as to maintain efficiency and tight security & safety control.
Reviewing daily reports from security personnel, issuing necessary orders and counteracts unsatisfactory or irregular situations and conditions.
To assist the General Manager when necessary or as instructed in liaising with police and local authorities on matters of vice, gambling, theft, death, police vetting etc. and special measures and requirements for special events or functions.
Represents the hotel and attends monthly meetings of Police/Hotel Security Liaison Committee in discussing common problems and practices.
To ensure that personal files of all subordinate security personnel are kept up to date and that a proper record is maintained for their leave, personal details etc.
Liaise closely with all departments in matters pertaining to security and ensures that the day-to-day routine is strictly adhered to.
In the event of an emergency, to take immediate action as required under the hotel'™s standing regulations and to notify the General Manager as soon as possible of action taken etc.
Conduct and/or supervises investigations into reports made on fire, cases of theft and incidents and thereafter to submit the investigation reports to the General Manager without undue delay.
Ensures that a high standard of discipline and deployment of all security personnel is maintained at all times.
Observes, takes action where necessary and reports all hotel property deficiencies and safety hazards.
Maintenance of continuous surveillance of these areas that are frequented by guests and all work areas of team members.
Ensures that all hotel team members abide by the hotel'™s rules and regulations.
Ensures that files and records are maintained for reference and that they are kept under lock and key and not made available to subordinates for browsing.
Performs any other related duties as may be directed by the General Manager.
What are we looking for?
Organised and systematic approach to problem solving
Security industry experience in managerial capacity
Ability to listen and respond to demanding guest needs
Excellent leadership, interpersonal and communication skills
Accountable and resilient
Committed to delivering high levels of customer service
Ability to work under pressure
Flexibility to respond to a range of different work situations
Good grooming standards