Head of Manned Security (G4S) , Kenya
Job Reference: G4S/TP/28961/43924
Closing Date: August 20, 2015
Package Description: Basic salary Pension scheme Medical cover Performance based bonus scheme
In Africa, G4S is the largest private employer, with 110 000 employees in over 29 countries across the continent. G4S Kenya has a workforce of about 15,000 spread across all the major urban centres in the country.
At G4S Kenya, we place great value on attracting and retaining the best people at all levels, to ensure the continued success of the organization.
Reporting to the Operations Director, the Head of Manned Security coordinates the provision of contractual and ad hoc security services to customers, in compliance with legislation, G4S policies and procedures, to ensure achievement of budgeted financial targets. The incumbent is also responsible for monitoring the quality standards of manned security services, ensuring adherence to regional standards.
Effective management of the division’s financial performance
Effective management of the division’s people performance
Client retention and maintaining customer service levels
New business development
Manage manned security operations by directing and coordinating activities consistent with established goals, objectives and policies
Achieve operating budget in revenue, gross margin, overheads and PBITA.
Responsible for the creations of policies and procedures as relates to manned security services
Participate in sales/business planning activities with the Sales & Marketing department to ensure alignment of initiatives with overall mandate
Manage the daily supervision and ongoing coaching of direct reports to build and increase employee capability and productivity and drive revenue
Identify and implement consistent Best Practices across all areas of the business unit including sales and marketing, finance, operations, systems, security training, human resources, etc.
Implement improved processes and management methods to generate higher ROI and work optimization
Develop innovative initiatives to enhance internal efficiency and effectiveness; and revenue generation.
Maintain productive relationships and partnership in business deals, product development and collaborations
Respond and direct personnel to immediately respond to client concerns and issues
Ensuring the implementation of the G4S health and safety program that is geared towards ensuring a safe work environment for all
Manage labour costs for a guard force of about 12,000 located in all major urban centres in the country
The Ideal Candidate:
A minimum of University degree, preferably in a Management related discipline
Demonstrated business acumen and leadership skills
A minimum of 7 years experience at senior management/leadership role in an operationally driven business
Though not a prerequisite candidates with experience in security management in a commercial environment will have a distinct advantage
Demonstrated ability in financial understanding and analysis
Excellent people management skills
Leader and team player with unquestionable integrity
In addition to the above qualifications, the job requires someone whose integrity is beyond reproach, numeric, collaborating as well as well developed interpersonal and communication skills.
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